EtreCheckPro version: 6.8.6 (68057) Report generated: 2024-10-27 02:00:18 Download EtreCheckPro from https://etrecheck.com Runtime: 4:13 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. High battery cycle count - Your battery may be losing capacity. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro14,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 833 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (9.35 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.09 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 - M******************n (APFS) [APFS Virtual drive] (132.95 GB used) disk1s6 - Update (APFS) (17 MB used) disk2 - TOSHIBA EXTERNAL_USB 2.00 TB External USB Up to 480 Mb/s USB disk2s1 - T********1 2.00 TB (1.08 TB used) disk3 - Generic MassStorageClass 127.87 GB External USB Up to 480 Mb/s USB disk3s1 - E*********L 127.85 GB (42.52 GB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.35 GB Shared values Size: 499.96 GB Free: 353.18 GB Available: 383.78 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.09 GB Shared values Size: 499.96 GB Free: 353.18 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.96 GB Free: 353.18 GB disk1s5 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 132.95 GB Shared values Size: 499.96 GB Free: 353.18 GB Available: 383.78 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 17 MB Shared values Size: 499.96 GB Free: 353.18 GB disk2s1 - T********1 Mount point: /Volumes/T********1 Used: 1.08 TB Size: 2.00 TB Free: 923.41 GB Available: 923.40 GB disk3s1 - E*********L Mount point: /Volumes/E*********L Used: 42.52 GB Size: 127.85 GB Free: 85.31 GB USB: USB 3.1 bus USB 3.0 bus VIA Labs, Inc. - USB2.0 Hub Generic - USB3.0 Card Reader TOSHIBA - EXTERNAL_USB Anker Innovations Limited - Anker USB-C Hub Device Network: Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac iCloud Status: 3 pending files System Software: macOS Ventura 13.7 (22H123) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 199 Apple tasks [Running] 150 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 200 Apple tasks [Running] 176 Apple tasks Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-10-08) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-10-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-10-26) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-10-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-10-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-08-09) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-10-18) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-10-08) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-10-08) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-10-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-10-26) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-10-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-10-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Login Items: [Not Loaded] Canva Login Helper (App Store - installed 2024-10-18) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-10-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-10-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SMARTUtilityMenuItem (Volitans Software - installed 2024-10-21) Modern Login Item ~/Downloads/SMART Utility/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app Applications: 524 Apple apps 72 3rd party apps 29 x86-only apps No unsigned apps App Extensions: Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app [Loaded] CEWE - /Applications/CEWE Fotowelt.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2024-10-08) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 11.53 (1 min ago) 23.76 (5 min ago) 22.42 (15 min ago) Nominal I/O usage: 19.24 MB/s File system: 58.85 seconds Write speed: 2053 MB/s Read speed: 2755 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 33 % Idle: 61 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Adobe Lightroom Classic 120.26 % (Adobe Inc.) EtreCheckPro 15.92 % (Etresoft, Inc.) WindowServer 7.60 % (Apple) kernel_task 6.40 % (Apple) com.apple.WebKit.WebContent (3) 1.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Lightroom Classic 860 MB (Adobe Inc.) EtreCheckPro 776 MB (Etresoft, Inc.) kernel_task 476 MB (Apple) com.apple.WebKit.WebContent (3) 409 MB (Apple) Creative Cloud UI Helper (Renderer) 166 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) apsd 266 KB / 409 KB (Apple) mDNSResponder 204 KB / 99 KB (Apple) rapportd 81 KB / 49 KB (Apple) com.apple.WebKit.Networking 25 KB / 18 KB (Apple) netbiosd 4 KB / 1002 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Adobe Lightroom Classic 42 (Adobe Inc.) WindowServer 2 (Apple) Finder 1 (Apple) mds 1 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 22 MB Used RAM: 5.46 GB Cached files: 2.52 GB Available RAM: 2.54 GB Swap Used: 62 MB Software Installs (past 60 days): Install Date Name (Version) 2024-10-08 macOS 13.7 (13.7) 2024-10-08 ‎WhatsApp (24.19.80) 2024-10-08 Microsoft 365 and Office for Mac (16.89.24091630) 2024-10-08 Microsoft Office 2021 Volume License Serializer (16.52.21080801) 2024-10-08 Microsoft Excel (16.89.24091630) 2024-10-08 Microsoft OneNote (16.89.24091630) 2024-10-08 Microsoft Outlook (16.89.24092813) 2024-10-08 Microsoft PowerPoint (16.89.24091630) 2024-10-08 Microsoft Word (16.89.24091630) 2024-10-08 Microsoft Teams (24231.507.3099.9636) 2024-10-08 Safari (18.0.1) 2024-10-10 MRTConfigData (1.93) 2024-10-15 Microsoft AutoUpdate (4.76.24101387) 2024-10-18 Zoom Workplace (6.2.3.40682) 2024-10-18 XProtectPlistConfigData (5278) 2024-10-18 XProtectPayloads (147) 2024-10-18 Canva (1.97.0) 2024-10-18 CEWE Fotowelt (7.4.4) 2024-10-21 WireGuard (1.0.16) 2024-10-23 Goodnotes (6.5.7) 2024-10-23 Saal Design Software 4.3 (4.3.0) Diagnostics Information (past 60 days): 2024-10-27 01:53:35 Adobe Lightroom Classic.app High CPU Use (2 times) First occurrence: 2024-10-26 11:21:47 Executable: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app 2024-10-24 18:46:18 com.apple.WebKit.WebContent High CPU Use (2 times) First occurrence: 2024-10-22 19:25:15 2024-10-23 21:27:20 Kernel Panic Details: panic(cpu 2 caller 0xffffff80201e0f49): [kalloc.type3.4096]: element m odified after free (off:2184, val:0x0000000000010000, sz:4096, ptr:0xf fffff9a42e6f000) Panicked task 0xffffffa3dd00f478: 179 threads: pid 0: kernel_task 2024-10-23 19:43:36 Kernel Panic (3 times) First occurrence: 2024-10-21 18:52:03 Details: panic(cpu 0 caller 0xffffff801542681e): nvme: "AppleS3XController. PCI link down. Write. ID=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3= 0xffffffff EDD0=0xffffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffff ffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff N ANDV=0x2, DRAMV=0x2, SSDC=512G.\ Panicked task 0xffffff99f151abf8: 171 threads: pid 0: kernel_task 2024-10-21 21:42:47 AuthenticationServicesAgent Crash End of report