EtreCheckPro version: 6.8.7 (68068) Report generated: 2025-01-16 14:13:50 Download EtreCheckPro from https://etrecheck.com Runtime: 4:12 Performance: Good Problem: Beachballing Description: Since I updated my macbook pro (2018) to Sonoma, I discover a loss of system power. Beachballing occurs when ever I open a program like pages or others. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports) Status: Vintage MacBook Pro Model: MacBookPro15,2 2,3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 552 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (99.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (3.32 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s4 - VM (APFS) [APFS VM] (20 KB used) disk1s5 (APFS) [APFS Container] (10.26 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (10.26 GB used) disk1s6 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 99.42 GB Shared values Size: 250.69 GB Free: 136.30 GB Available: 139.93 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.32 GB Shared values Size: 250.69 GB Free: 136.30 GB Available: 139.93 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 250.69 GB Free: 136.30 GB Available: 139.93 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.26 GB Shared values Size: 250.69 GB Free: 136.30 GB Available: 139.93 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 250.69 GB Free: 136.30 GB Available: 139.93 GB USB: USB 3.1 bus Realtek - USB 10/100/1000 LAN USB 3.1 bus USB 3.1 bus T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en7: USB 10/100/1000 LAN Interface en8: USB 10/100/1000 LAN 2 Interface en0: Wi-Fi Interface bridge0: Thunderbolt Bridge Firewall: Blocked apps: Stealth mode: enabled System Software: macOS Sonoma 14.7.2 (23H311) Time since boot: About 2 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Kernel Extensions: /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 195 Apple tasks [Running] 165 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 229 Apple tasks [Running] 176 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-04-26) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-03-20) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2022-11-23) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-07-12) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-03-20) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-03-20) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop -RunAsAgent YES -Module Full User Launch Agents: [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2025-01-16) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2022-11-23) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Loaded] LaunchAtLoginHelper (App Store - installed 2024-06-18) Modern Login Item /Applications/Coin Tick.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] cryptoticker Helper (App Store - installed 2024-06-18) Modern Login Item /Applications/Coin Tick.app/Contents/Library/LoginItems/cryptoticker Helper.app [Not Loaded] JustJoinHelper (App Store - installed 2022-07-09) Modern Login Item /Applications/JustJoin.app/Contents/Library/LoginItems/JustJoinHelper.app Applications: 655 Apple apps 44 3rd party apps 25 x86-only apps No unsigned apps App Extensions: Finder sync extensions: [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app Safari extensions: [Loaded] Zoom for Safari Extension - /Applications/Zoom for Safari.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app QuickLook Previews: [Loaded] QuickLook Extension - /Applications/Letter Opener Lite.app com.creativeinaustria.letteropener.winmail *.dat com.creativeinaustria.letteropener.msg *.msg com.creativeinaustria.letteropener.xps *.xps [Loaded] EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine information is limited without Full Disk Access Destinations: F*******X [Local] (Last used) One local snapshot Oldest local snapshot: 2025-01-15 10:12:00 Last local snapshot: 2025-01-15 10:12:00 Performance: System Load: 1.35 (1 min ago) 1.58 (5 min ago) 1.66 (15 min ago) Nominal I/O usage: 0.01 MB/s File system: 29.51 seconds Write speed: 1336 MB/s Read speed: 2166 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 25.46 % (Etresoft, Inc.) PerfPowerServices 22.86 % (Apple) WindowServer 11.30 % (Apple) kernel_task 1.75 % (Apple) powerd 1.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 857 MB (Etresoft, Inc.) firefox 568 MB (Mozilla Corporation) plugin-container (11) 479 MB (Mozilla Corporation) kernel_task 384 MB (Apple) MTLCompilerService (5) 203 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 3 MB / 49 KB (Apple) mDNSResponder 174 KB / 164 KB (Apple) remoted 56 KB / 73 KB (Apple) apsd 4 KB / 30 KB (Apple) corekdld 293 B / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) corebrightnessd 0 (Apple) com.apple.DriverKit.AppleUserECM (2) 0 (Apple) launchd 0 (Apple) com.apple.AmbientDisplayAgent 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 261 MB Used RAM: 5.24 GB Cached files: 2.51 GB Available RAM: 2.76 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-12-15 macOS 13.7.2 (13.7.2) 2024-12-20 XProtectPayloads (149) 2024-12-28 macOS Sonoma (14.7.2) 2024-12-28 macOS 14.7.2 (14.7.2) 2024-12-28 MRTConfigData (1.93) 2024-12-29 Safari (18.2) 2024-12-29 Numbers (14.3) 2024-12-29 Pages (14.3) 2024-12-29 Keynote (14.3) 2024-12-29 iMovie (10.4.3) 2025-01-15 XProtectPlistConfigData (5285) 2025-01-15 Letter Opener (15.0.3) Diagnostics Information (past 60 days): 2025-01-12 17:14:47 bluetoothd Crash (4 times) First occurrence: 2025-01-12 14:59:26 Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2025-01-12 15:20:31 Photos.app Hang Executable: /System/Applications/Photos.app 2024-12-03 13:43:35 Kernel Panic Details: panic(cpu 1 caller 0xfffffff0295686d8): Sleep\/Wake hang detected @IOP MrootDomain.cpp:13006 Panicked task 0xffffffe2b219f9e8: 0 pages, 225 threads: pid 0: kernel_ task