EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-04-08 10:42:21 Download EtreCheckPro from https://etrecheck.com Runtime: 3:08 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Heavy CPU usage - Some processes are using an unusually high amount of CPU. System extension blocked - There are system extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,5 2,5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Service Battery - Cycle count = 1127 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 AMD Radeon R9 M370X - VRAM: 2 GB Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.19 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.19 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 297 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - M******************n (APFS) [APFS Virtual drive] (Shared - 430.86 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 500.07 GB (Shared - 15.19 GB used, 199.36 GB available, 51.38 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Preboot [APFS Preboot] 500.07 GB (Shared - 297 MB used, 51.38 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 500.07 GB (Shared - 1.07 GB used, 51.38 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - M******************n [APFS Virtual drive] 500.07 GB (Shared - 430.86 GB used, 199.36 GB available, 51.38 GB free) APFS Mount point: /System/Volumes/Data disk1s6 - Update 500.07 GB (Shared - 6 MB used, 51.38 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en4: USB 10/100 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.3.1 (21E258) Time since boot: Less than an hour Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: CleanMyMac, AdGuard, Apple, and Malwarebytes Unsigned Files: Apps: 1 Old Applications: 37 x86-only apps System Extensions: [Waiting for authorization] com.bitdefender.vpn.neprovider - version 3.1.2 (Bitdefender SRL - 2022-03-30) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 3.1.2 Kernel Extensions: /Library/Application Support/com.adguard.Adguard/kext [Not Loaded] com.adguard.nfext_signed.kext - com.adguard.nfext (1.0.5 - SDK 10.12) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.0 - SDK 10.12) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.3.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 201 Apple tasks [Running] 141 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 206 Apple tasks [Running] 135 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-03-30) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-03-30) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2022-03-31) [Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2022-03-31) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2022-03-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2022-03-30) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2022-03-30) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-03-30) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-03-30) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-30) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-03-30) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-03-30) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-03-30) [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2022-03-31) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2022-03-31) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2022-03-31) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2022-03-30) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2022-03-30) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-03-30) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-03-30) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-03-30) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2022-03-23) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Boom Helper (Global Delight Technologies Pvt. Ltd - installed 2022-03-30) Modern Login Item /Applications/Boom 3D.app/Contents/Library/LoginItems/BoomHelper.app [Not Loaded] Calculator-app-launcher (App Store - installed 2022-03-30) Modern Login Item /Applications/Calculator Pro â ¢ Topbar App.app/Contents/Library/LoginItems/Calculator-app-launcher.app [Running] Google Chrome (Google LLC - installed 2022-04-07) Application /Applications/Google Chrome.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-03-24) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] Macs Fan Control (Ilya Parniuk - installed 2022-03-30) Application /Applications/Macs Fan Control.app [Not Loaded] MyAddressHelper (App Store - installed 2022-03-30) Modern Login Item /Applications/MyAddress.app/Contents/Library/LoginItems/MyAddressHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-03-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-03-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Wallpapers Helper (App Store - installed 2022-03-30) Modern Login Item /Applications/Wallpapers.app/Contents/Library/LoginItems/Wallpapers Helper.app [Running] WhatsApp (WhatsApp Inc. - installed 2022-04-03) Application /Applications/WhatsApp.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2022-03-31) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Loaded] SpeechSynthesisServer (Apple - installed 2022-03-26) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-03-30) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-03-30) Audio Plug-ins: BoomAudio: 1.0.5 (Global Delight Technologies Pvt. Ltd - installed 2022-01-21) 3rd Party Preference Panes: Citrix HDX RealTime Media Engine (Citrix Systems, Inc. - installed 2022-03-30) Backup: Skip System Files: Yes Mobile backups: No Auto backup: Yes Destinations: T*********e [Local] (Last used) Total size: 2.00 TB Total number of backups: 23 Oldest backup: 2020-01-30 01:58:25 Last backup: 2022-03-30 09:52:01 10 local snapshots Oldest local snapshot: 2022-04-07 10:23:58 Last local snapshot: 2022-04-08 09:52:59 Performance: System Load: 5.77 (1 min ago) 4.15 (5 min ago) 1.85 (15 min ago) Nominal I/O speed: 3.86 MB/s File system: 18.20 seconds Write speed: 718 MB/s Read speed: 1945 MB/s CPU Usage Snapshot: Type Overall System: 14 % User: 42 % Idle: 44 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds_stores 317.18 % (Apple) EtreCheckPro 8.54 % (Etresoft, Inc.) mds 7.38 % (Apple) kernel_task 5.50 % (Apple) WindowServer 4.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (10) 845 MB (Google LLC) EtreCheckPro 751 MB (Etresoft, Inc.) WhatsApp Helper (Renderer) (2) 420 MB (WhatsApp Inc.) kernel_task 331 MB (Apple) Google Chrome 227 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 460 KB / 72 KB (Apple) AirPlayXPCHelper 249 KB / 17 KB (Apple) apsd 7 KB / 39 KB (Apple) rapportd 16 KB / 13 KB (Apple) usbmuxd 10 KB / 7 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mds_stores 109 (Apple) mds 2 (Apple) WindowServer 1 (Apple) cloudd (2) 0 (Apple) ControlCenter 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.10 GB Used RAM: 5.24 GB Cached files: 3.66 GB Available RAM: 10.76 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-03-30 macOS 12.3 (12.3) 2022-03-30 XProtectPlistConfigData (2158) 2022-03-30 MRTConfigData (1.91) 2022-03-30 File Rename (1.4) 2022-03-31 Citrix Workspace (22.03.1) 2022-03-31 PhotoScape X (4.2.1) 2022-03-31 The Unarchiver (4.3.4) 2022-04-01 PDFify (3.4) 2022-04-05 macOS 12.3.1 (12.3.1) Diagnostics Information (past 7-30 days): 2022-04-08 00:37:11 bluetoothd High CPU Use (3 times) Executable: /usr/sbin/bluetoothd 2022-04-07 16:09:43 Music.app High CPU Use (7 times) Executable: /System/Applications/Music.app 2022-04-07 15:04:57 AMPArtworkAgent High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPArtworkAgent 2022-04-06 23:50:25 com.apple.quicklook.ThumbnailsAgent Crash (5 times) Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSFileH andleOperationException', reason: '*** -[NSConcreteFileHandle writeDat a:]: No space left on device' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2022-04-06 23:40:13 bird Crash (10 times) Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInter nalInconsistencyException', reason: 'Sqlite rollbacked transaction [

] because o f unrecoverable error [], aborting.' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2022-04-06 12:14:19 WhatsApp.app High CPU Use (2 times) Executable: /Applications/WhatsApp.app 2022-04-05 18:53:04 AMPLibraryAgent High CPU Use Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPLibraryAgent 2022-04-05 15:33:07 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report