EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-10-03 13:37:51 Download EtreCheckPro from https://etrecheck.com Runtime: 4:25 Performance: Good Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. External drives and performance - There are external drives connected that could be affecting performance. Limited permissions - More information may be available with Full Disk Access. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro16,3 1,4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 494 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 C27F398 1920 x 1080 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 208.00 GB disk1 [APFS Virtual drive] 208.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (9.17 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (141.44 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (1.89 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s5 - VM (APFS) [APFS VM] (2.15 GB used) disk1s6 - Update (APFS) (13 MB used) disk0s3 - B******P 42.68 GB disk2 - Apple Disk Image 84 MB () External Virtual Interface disk2s1 - C***********r (Mac OS Extended) 84 MB (22 MB used) Mounted Volumes: disk0s3 - B******P Mount point: /Volumes/B******P Size: 42.68 GB disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 208.00 GB Free: 52.06 GB Available: 66.23 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 141.44 GB Shared values Size: 208.00 GB Free: 52.06 GB Available: 66.23 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.89 GB Shared values Size: 208.00 GB Free: 52.06 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 208.00 GB Free: 52.06 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 13 MB Shared values Size: 208.00 GB Free: 52.06 GB disk2s1 - C***********r Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/C***********r Owners enabled: No Read-only: Yes Used: 22 MB Size: 84 MB Free: 62 MB Network: Interface en4: AX88179A Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac Printer sharing: Enabled System Software: macOS Ventura 13.5.2 (22G91) Time since boot: About a day Notifications: Google Chrome.app one notification Google Chrome Helper (Alerts).app 7 notifications EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, Avira, and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Apps: 6 Applications: 558 apps 68 x86-only apps 10 unsigned apps System Extensions: [Running] Avira Scan Service - version 9.4.2 (Avira Operations GmbH & Co. KG - 2023-09-11) Application: /Applications/Avira Security.app - version 9.4.2 (Avira Operations GmbH & Co. KG - 2023-09-11) Description: Provides the Antivirus Scans and Protections System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 168 Apple tasks [Running] 178 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 167 Apple tasks [Running] 208 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-09-21) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-04-23) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/installd.app/Contents/MacOS/installd [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/privd.app/Contents/MacOS/privd [Loaded] com.avira.security.uninstalld.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/UninstallerHelper.app/Contents/Resources/uninstaller.sh [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-10-03) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 1A88F788-2FA4-4CC8-B83E-BA576BBC8DED.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-10-03) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2022-03-30) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-10-02) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-13) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-09-21) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-04-23) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-23) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-09-27) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/UIAgent.app/Contents/MacOS/UIAgent [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Applications/Avira Security.app/Contents/Helpers/Avira StatusMenu.app/Contents/MacOS/Avira StatusMenu [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/Avira Updater.app/Contents/MacOS/Avira Updater [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-10-03) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-09-26) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] us.zoom.pluginagent.plist (Zoom Video Communications, Inc. - installed 2022-10-03) Executable: /Library/Application Support/ZoomOutlookPlugin/zOutlookPluginAgent.app/Contents/MacOS/zOutlookPluginAgent User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-23) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-09-28) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public [Not Loaded] us.zoom.pluginagent.plist (Zoom Video Communications, Inc. - installed 2022-09-22) Executable: /Library/Application Support/ZoomOutlookPlugin/zOutlookPluginAgent.app/Contents/MacOS/zOutlookPluginAgent User Login Items: [Not Loaded] Avira Phantom VPN Helper (App Store - installed 2023-09-19) Modern Login Item /Applications/Avira Phantom VPN.app/Contents/Library/LoginItems/Helper.OSX.app [Running] CIJSULAgent (Canon Inc. - installed 2022-03-30) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Running] Google Chrome (Google LLC - installed 2023-09-28) Application /Applications/Google Chrome.app [Running] Google Drive (Google LLC - installed 2023-09-25) Application /Applications/Google Drive.app [Not Loaded] MessengerHelper (Facebook, Inc. - installed 2022-11-15) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2022-11-15) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-09-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-09-26) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-03-13) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2023-07-12) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Loaded] WhatsApp (WhatsApp Inc. - installed 2023-10-03) Application /Applications/WhatsApp.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-10-03) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app App Extensions: Finder sync extensions: Avira Security Finder Extension - /Applications/Avira Security.app OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Share services: Telegram - /Applications/Telegram.app OneNote - /Applications/Microsoft OneNote.app File providers: Google Drive - /Applications/Google Drive.app OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-09-21) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Time Machine Not Configured! Performance: System Load: 2.07 (1 min ago) 2.43 (5 min ago) 2.49 (15 min ago) Nominal I/O usage: 6.54 MB/s File system: 23.93 seconds Write speed: 794 MB/s Read speed: 1872 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 7 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 23.90 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (18) 21.98 % (Google LLC) WindowServer 19.20 % (Apple) Google Chrome Helper (GPU) 10.18 % (Google LLC) Google Chrome 6.54 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (18) 1.44 GB (Google LLC) EtreCheckPro 415 MB (Etresoft, Inc.) kernel_task 328 MB (Apple) Google Chrome 210 MB (Google LLC) Microsoft Outlook 168 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 65 MB / 61 MB (Apple) remoted 315 KB / 435 KB (Apple) apsd 51 KB / 242 KB (Apple) netbiosd 92 KB / 11 KB (Apple) biometrickitd 68 KB / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Google Chrome Helper (Renderer) (18) 4 (Google LLC) Microsoft Outlook 2 (Microsoft Corporation) Google Chrome 2 (Google LLC) Google Chrome Helper (GPU) 2 (Google LLC) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 50 MB Used RAM: 6.52 GB Cached files: 1.44 GB Available RAM: 1.48 GB Swap Used: 1.21 GB Software Installs (past 60 days): Install Date Name (Version) 2023-09-04 macOS 13.5.1 (13.5.1) 2023-09-11 Avira Security (1.0) 2023-09-11 macOS 13.5.2 (13.5.2) 2023-09-12 Microsoft AutoUpdate (4.63.23091003) 2023-09-12 Microsoft OneNote (16.77.23091003) 2023-09-19 Avira Phantom VPN (2.24.2) 2023-09-20 Microsoft Excel (16.77.23091703) 2023-09-20 Microsoft Outlook (16.77.23091703) 2023-09-20 Microsoft PowerPoint (16.77.23091703) 2023-09-20 Microsoft Word (16.77.23091703) 2023-09-20 iMovie (10.3.7) 2023-09-25 Google Drive (1.3.18.216) 2023-09-25 Numbers (13.2) 2023-09-25 Keynote (13.2) 2023-09-25 Pages (13.2) 2023-10-02 XProtectPlistConfigData (2172) 2023-10-02 XProtectPayloads (112) 2023-10-02 Zoom (5.16.0.22929) 2023-10-03 Malwarebytes for Mac (1.0) 2023-10-03 WhatsApp (2.2341.18) Diagnostics Information (past 7-30 days): 2023-10-03 10:15:59 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/tracbridged-2023-10-03-101559.ips Crash (2 times) 2023-10-02 15:40:27 Avira Security.app High CPU Use Executable: /Applications/Avira Security.app 2023-10-02 07:58:24 com.avira.scanservice High CPU Use Executable: /Library/SystemExtensions/*/com.avira.scanservice 2023-09-28 08:56:03 Microsoft Outlook.app High CPU Use Executable: /Applications/Microsoft Outlook.app 2023-09-26 15:01:49 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd End of report