EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-07-30 15:20:01 Download EtreCheckPro from https://etrecheck.com Runtime: 3:56 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. External drives and performance - There are external drives connected that could be affecting performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 40 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro 570X - VRAM: 4 GB iMac (built-in) 5760 x 3240 PL2783Q 2560 x 1440 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M***********n (APFS) [APFS Virtual drive] (470.15 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.96 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 (APFS) [APFS Container] (9.17 GB used) disk2s4s1 - M***D (APFS) [APFS Snapshot] (9.17 GB used) disk2s5 - Update (APFS) (5 MB used) disk2s6 - VM (APFS) [APFS VM] (1 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M***********n (APFS) [APFS Virtual drive] (470.15 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.96 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 (APFS) [APFS Container] (9.17 GB used) disk2s4s1 - M***D (APFS) [APFS Snapshot] (9.17 GB used) disk2s5 - Update (APFS) (5 MB used) disk2s6 - VM (APFS) [APFS VM] (1 MB used) disk3 - Realtek RTL9210 NVME 1.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 1000.00 GB disk4 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk4s1 - M**********D (APFS) (124.07 GB used) disk5 - Apple Disk Image 515.01 GB () External Virtual Interface disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 [APFS Container] 514.80 GB disk6 [APFS Virtual drive] 514.80 GB (Shared by 1 volumes) disk6s1 - B****************************c (APFS) (436.36 GB used) Mounted Volumes: disk2s1 - M***********n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 470.15 GB Shared values Size: 1.03 TB Free: 540.74 GB Available: 574.13 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 1.96 GB Shared values Size: 1.03 TB Free: 540.74 GB disk2s3 - Recovery [Recovery] Filesystem: APFS Mount point: /Volumes/Recovery Fusion drive Used: 1.15 GB Shared values Size: 1.03 TB Free: 540.74 GB disk2s4s1 - M***D [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.17 GB Shared values Size: 1.03 TB Free: 540.74 GB Available: 574.13 GB disk2s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 5 MB Shared values Size: 1.03 TB Free: 540.74 GB disk2s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 1.03 TB Free: 540.74 GB disk4s1 - M**********D Filesystem: APFS Mount point: /Volumes/M**********D Owners enabled: No Used: 124.07 GB Shared values Size: 1000.00 GB Free: 875.72 GB Available: 875.73 GB disk6s1 - B****************************c Filesystem: APFS Disk Image Mount point: /Volumes/B******************************1 Used: 436.36 GB Shared values Size: 514.80 GB Free: 78.28 GB Network: Interface usbmodem14700: MT65xx Preloader 2 Interface usbmodem14400: MT65xx Preloader Interface en0: Ethernet Interface en1: Wi-Fi Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.5 (22G74) Time since boot: About 2 hours Notifications: SpyderUtility.app 12 notifications SynologyDrive.app 85 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Command: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Plugin: ~/Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: ~/Library/Internet Plug-Ins/Flash Player.plugin Preference panel: /Library/PreferencePanes/PrintOptionPane.prefPane Apps: 9 Applications: 572 apps 90 x86-only apps 13 unsigned apps Kernel Extensions: /Applications/Cisdem Data Recovery.app [Not Loaded] EaseUSDriver.kext - com.easeus.driver (1.13.2 - SDK 10.14) /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 11) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 190 Apple tasks [Running] 159 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 190 Apple tasks [Running] 187 Apple tasks Launch Daemons: [Not Loaded] .com.nginx.plist.swo (Not signed - installed 2018-10-02) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-16) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-16) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-07-16) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-04-11) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2022-10-11) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-07-21) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-4.20.7.5022.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-06-21) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2023-04-11) Executable: /Library/PrivilegedHelperTools/com.piriform.ccleaner.CCleanerAgent [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2023-07-23) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2023-07-23) Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper [Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2023-07-23) Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Resources/com.teamviewer.UninstallerStarter --module Full [Running] com.teamviewer.teamviewer_service.plist (TeamViewer Germany GmbH - installed 2023-07-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Running] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2023-04-11) Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd [Running] de.devolo.networkservice.plist (devolo AG - installed 2022-07-07) Executable: /opt/devolo/bin/devolonetsvc [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2023-04-11) Command: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-16) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-07-16) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-04-11) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-11) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-07-16) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-06-21) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed ) [Running] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2023-07-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer Germany GmbH - installed 2023-07-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop_Proxy -RunAsAgent YES -Module Full [Loaded] com.xrite.device.softwareupdate.plist (X-Rite, Incorporated - installed 2020-01-30) Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update [Loaded] de.devolo.networkservice.notify.plist (devolo AG - installed 2022-07-07) Command: /opt/devolo/bin/devolo Cockpit Notifier.app/Contents/MacOS/plcnotify /opt/devolo/share/devolonetsvc/trigger/notify User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-11) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.glouel.AerialUpdaterAgent.plist (Not signed - installed 2022-05-10) Command: /usr/bin/open '/Applications/Aerial Companion.app' [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2023-07-30) Command: /usr/bin/open '/Applications/Synology Drive Client.app' [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-04-11) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public [Not Loaded] org.virtualbox.vboxwebsrv.plist (Not signed - installed 2020-12-15) Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv User Login Items: [Loaded] AusweisApp2AutostartHelper (App Store - installed 2023-07-30) Modern Login Item /Applications/AusweisApp2.app/Contents/Library/LoginItems/AusweisApp2AutostartHelper.app [Running] SpyderUtility (Datacolor - installed 2023-04-11) Application /Applications/Datacolor/Spyder5Pro/Support/SpyderUtility.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-04-11) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app App Extensions: Finder sync extensions: Synology Drive Finder Integration - ~/Library/Application Support/SynologyDrive/SynologyDrive.app/Contents/Resources/FinderHelper.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app File providers: Synology Drive - ~/Library/Application Support/SynologyDrive/SynologyDrive.app Notification providers: NotificationService - /Applications/Prime Video.app Plugins: FxAnalyzer - /Applications/Motion.app BluRayH264Encoder - /Applications/Motion.app DolbyDigitalEncoder - /Applications/Motion.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2023-04-11) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-07-16) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2023-04-11) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2023-07-23) 3rd Party Preference panels: PrintOptionPane (? - installed 2023-04-11) Backup: Time Machine information is limited without Full Disk Access Destinations: TM [Network] (Last used) 9 local snapshots Oldest local snapshot: 2023-07-29 15:46:54 Last local snapshot: 2023-07-30 15:02:52 Performance: System Load: 3.45 (1 min ago) 3.39 (5 min ago) 2.95 (15 min ago) Nominal I/O usage: 8.82 MB/s File system: 17.60 seconds Write speed: 349 MB/s Read speed: 1473 MB/s CPU Usage Snapshot: Type Overall System: 19 % User: 10 % Idle: 72 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) xrdd 99.48 % (X-Rite, Incorporated) photolibraryd 47.24 % (Apple) EtreCheckPro 12.92 % (Etresoft, Inc.) WindowServer 7.20 % (Apple) kernel_task 3.60 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.10 GB (Etresoft, Inc.) MTLCompilerService (16) 960 MB (Apple) Creative Cloud UI Helper (Renderer) 769 MB (Adobe Inc.) mdworker_shared (16) 388 MB (Apple) Adobe Desktop Service 277 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 2 MB (Apple) cloud-drive-daemon 104 KB / 192 KB (Synology Inc.) apsd 13 KB / 178 KB (Apple) trustd 110 KB / 7 KB (Apple) com.apple.WebKit.Networking 88 KB / 12 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) xrdd 49 (X-Rite, Incorporated) photolibraryd 19 (Apple) WindowServer 3 (Apple) com.apple.WebKit.WebContent (3) 1 (Apple) logd 0 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 19.52 GB Used RAM: 11.24 GB Cached files: 9.24 GB Available RAM: 28.76 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-06-03 macOS 13.4 (13.4) 2023-06-14 Brother P-touch Editor (5.3.18) 2023-06-14 Pages (13.1) 2023-06-14 Keynote (13.1) 2023-06-14 Numbers (13.1) 2023-06-24 Vectornator (4.13.7) 2023-07-16 ARMDC Agent Installer (1.0.0) 2023-07-16 XProtectPlistConfigData (2169) 2023-07-19 Motion (5.6.5) 2023-07-19 iMovie (10.3.7) 2023-07-21 XProtectPayloads (105) 2023-07-21 Malwarebytes for Mac (1.0) 2023-07-22 macOS 13.4.1 (13.4.1) 2023-07-22 MRTConfigData (1.93) 2023-07-22 Schnelle macOS-Sicherheitsmaƃ nahme 13.4.1 (c) (13.4.1 (c)) 2023-07-22 Pro Video-Formate (2.2.6) 2023-07-23 TeamViewer (15.43.9) 2023-07-26 GoodNotes (5.9.127) 2023-07-27 PDF Reader Pro Lite (2.9.4) 2023-07-27 Prime Video (10.1) 2023-07-27 Curve (5.0.0) 2023-07-27 DaVinci Resolve (18.5.0) 2023-07-30 AusweisApp2 (1.26.5) 2023-07-30 macOS 13.5 (13.5) Clean up: ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Executable not found ~/Library/LaunchAgents/com.glouel.AerialUpdaterAgent.plist /Applications/Aerial Companion.app Executable not found Diagnostics Information (past 7-30 days): 2023-07-30 13:53:17 Safari.app Hang (14 times) Executable: /Volumes/VOLUME/*/Safari.app 2023-07-30 13:11:44 xrdd High CPU Use Executable: /Library/Application Support/X-Rite/*/XRiteDevice.framework/Versions/B/Resources/xrdd 2023-07-30 13:06:46 locationd Crash (308 times) Executable: /usr/libexec/locationd Details: libsystem_c.dylib: abort() called 2023-07-30 10:04:01 com.apple.MobileSoftwareUpdate.UpdateBrainService High CPU Use Executable: /private/var/db/*/com.apple.MobileSoftwareUpdate.UpdateBrainService 2023-07-29 17:53:34 Creative Cloud UI Helper (Renderer) Crash Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app 2023-07-29 17:53:25 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2023-07-27 15:35:41 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2023-07-26 15:20:34 cloudphotod High CPU Use Executable: /System/Library/PrivateFrameworks/CloudPhotoLibrary.framework/Versions/A/Support/cloudphotod 2023-07-25 18:03:55 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2023-07-23 15:56:11 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report