EtreCheck version: 5.4.7 (5090) Report generated: 2019-12-27 10:55:31 Download EtreCheck from https://etrecheck.com Runtime: 4:26 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Software/hardware problems - Software is causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, Early 2015) MacBook Air Model: MacBookAir7,2 1 1,6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600  BANK 1/DIMM0 - 2 GB DDR3 1600  Battery: Health = Normal - Cycle count = 514 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 86.90 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 121.12 GB (Shared - 86.90 GB used, 41.41 GB available, 31.41 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 121.12 GB (Shared - 2.15 GB used, 31.41 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: iPhone Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G10021) Time since boot: Less than an hour Configuration Files: File /etc/sudoers size: Found 2477 B but expected 1563 B Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.epson.scannermonitor.plist Executable: /Library/Application Support/EPSON/Scanner/Scanner***tor/Epson Scanner ***tor.app/Contents/MacOS/Epson Scanner ***tor Details: Exact match found in the whitelist - probably OK 32-bit Applications: 57 32-bit apps Kernel Extensions: /Applications/Internet Everywhere.app WebToGo-Sierra.kext (1.0.1) HuaweiDataCardDriver.kext (4.0.8) ZTEUSBCDCACMControl.kext (ZTEDriver_MacV1.1.2) ZTEUSBCDCACMData.kext (ZTEDriver_MacV1.1.2) Option72.kext (2.13.0) OptionHS.kext (3.22.1) OptionMSD.kext (1.18.0) OptionQC.kext (1.11.0) /System/Library/Extensions HotSync Classic Seize.kext (3.2.1) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 112 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 188 Apple tasks [Running] 110 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2018-12-09) [Running] com.epson.scannermonitor.plist (? d676d40 - installed 2018-08-01) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-04) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-03-26) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-12-04) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) [Loaded] com.teamviewer.Helper.plist (? 225db335 - installed 2015-07-31) User Launch Agents: [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-07) User Login Items: [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2019-05-05) Modern Login Item /Applications/Adware Cleaner.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] AdwareHelper (App Store - installed 2019-05-03) Modern Login Item /Applications/Adware Zap.app/Contents/Resources/AdwareHelper.app [Not Loaded] HP Device ***tor (HP Inc. - installed 2018-03-09) Modern Login Item /Library/Printers/hp/Frameworks/HPDevice***toring.framework/Versions/1.0/Helpers/HP Device ***tor Manager.app/Contents/Library/LoginItems/HP Device ***tor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-03-09) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: EPPEX Plugin: 3.0.5.0 (? - installed 2015-11-03) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-21) AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-21) o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-15) Default Browser: (? - installed 2019-10-20) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2015-11-03) Google Earth Web Plug-in: 6.1 (? - installed 2015-11-03) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) Silverlight: 4.1.10329.0 (? - installed 2015-11-03) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-12-21) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-12-21) AirPlay: 2.0 (Apple - installed 2019-12-21) AppleAVBAudio: 683.1 (Apple - installed 2019-12-21) BridgeAudioSP: 4.69.2 (Apple - installed 2019-12-21) iSightAudio: 7.7.3 (Apple - installed 2019-12-21) Safari Extensions: LastPass - Marvasol, Inc DBA LastPass (installed 2019-12-03) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 0.90 (1 min ago) 1.23 (5 min ago) 2.96 (15 min ago) Nominal I/O speed: 2.90 MB/s File system: 120.13 seconds (timed out) Write speed: 494 MB/s Read speed: 1087 MB/s CPU Usage Snapshot: Type Overall System 4 % User 6 % Idle 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 25.48 % (?) EtreCheck 7.76 % (App Store) accountsd 1.42 % (Apple) syncdefaultsd 0.39 % (Apple) ContactsAccountsService 0.36 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 463 MB (App Store) com.apple.WebKit.WebContent (3) 206 MB (Apple) Safari 75 MB (Apple) Mail 71 MB (Apple) AdobeReader 66 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 48 KB / 39 KB (?) com.apple.WebKit.Networking 33 KB / 23 KB (Apple) Mail 43 KB / 10 KB (Apple) SystemUIServer 0 B / 152 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 24 MB Used RAM: 3.15 GB Cached files: 848 MB Available RAM: 872 MB Swap Used: 2 MB Software Installs (past 30 days): Install Date Name (Version) 2019-12-12 Safari (13.0.4) 2019-12-14 XProtectPlistConfigData (2110) 2019-12-14 MRTConfigData (1.51) 2019-12-17 Adobe Acrobat Reader DC (19.021.20056) 2019-12-21 Security Update 2019-007 (10.13.6) 2019-12-21 EtreCheck (5.4.7) 2019-12-21 Adobe Acrobat Reader DC (19.021.20061) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report