EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-03-30 09:21:25 Download EtreCheckPro from https://etrecheck.com Runtime: 2:40 Performance: Excellent Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 877.95 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 460 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) disk2 - Apple Built In SDXC Reader 64.09 GB Internal Secure Digital disk2s1 - N********* 64.07 GB (6.13 GB used) disk3 - Seagate OneTouch HDD 5.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - O*******h 5.00 TB (1.13 TB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 1.00 TB (Shared - 877.95 GB used, 114.98 GB available, 103.91 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 460 MB used, 103.91 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 2.15 GB used, 103.91 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.05 GB used, 114.98 GB available, 103.91 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 2 MB used, 103.91 GB free) APFS Mount point: /System/Volumes/Update disk2s1 - N********* 64.07 GB (6.13 GB used, 57.92 GB free) Mount point: /Volumes/N********0 disk3s2 - O*******h 5.00 TB (1.13 TB used, 3.87 TB free) Mount point: /Volumes/O*******h Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.19 TB available iCloud Status: one pending file Printer sharing: Enabled System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About an hour Configuration Files: /etc/hosts - Count: 4 Notifications: Chronicle.app 13 notifications (13 scheduled) Session.app 10 notifications (5 scheduled) TickTick.app one notification (one scheduled) Snagit 2021.app 2 notifications Airmail.app 11 notifications EtreCheckPro.app 5 notifications TimingHelper.app 2 notifications OmniFocus.app one notification Get Backup Pro.app 23 notifications Microsoft Outlook.app 99 notifications BetterZip.app one notification WaitingList.app 2 notifications (2 scheduled) CleanShot X.app one notification TextExpander.app one notification Setapp.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.surteesstudios.Bartender.BartenderInstallHelper.plist Executable: /Library/PrivilegedHelperTools/com.surteesstudios.Bartender.BartenderInstallHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.dymo.dls.webservice.plist Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Audio/Plug-Ins/HAL/BartenderAudioPlugIn.plugin System Extensions: [Running] AdGuard Network Extension - version 2.5.2 (Adguard Software Limited - 2021-02-18) Application: /Applications/Setapp/AdGuard.app - version 2.5.2 Description: AdGuard Network Extension Kernel Extensions: /Library/Extensions [Not Loaded] DymoUsbPrinterClassDriver.kext - com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.12) [Not Loaded] CaptoDevice.kext - com.globaldelight.driver.CaptoDevice (1.0 - SDK 10.12) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.31.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 144 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 186 Apple tasks [Running] 138 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-03) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-10) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-22) [Other] com.dymo.dls.webservice.plist (? 77c41eb - installed 2018-05-11) [Not Loaded] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2021-02-27) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Running] com.logitech.vc.LogiVCCoreService.plist (Logitech Inc. - installed 2020-09-24) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-17) [Not Loaded] com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-12-21) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-12-21) Launch Daemons: [Running] com.Logitech.LogiFacecam.Service.plist (Logitech Inc. - installed 2020-10-28) [Running] com.SplitMediaLabs.LogiCapture.Assistant.plist (Logitech Inc. - installed 2020-10-28) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-03) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-10) [Loaded] com.bjango.istatmenus-setapp.installerhelper.plist (Bjango Pty Ltd - installed 2019-08-31) [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2020-11-03) [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2020-11-03) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2018-05-11) [Running] com.ecamm.EcammAudioXPCHelper.plist (Ecamm Network, LLC - installed 2020-12-07) [Running] com.ecamm.EcammVideoXPCHelper.plist (Ecamm Network, LLC - installed 2020-12-07) [Loaded] com.feingeist.shimo.helper.plist (Fabian Jaeger - installed 2020-04-11) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05) [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2021-02-20) [Running] com.macpaw.clearvpn.macos-setapp.tornadod.plist (MacPaw Inc. - installed 2021-01-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-07) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-11-09) [Running] com.stclairsoft.AppTamerAgent.plist (St. Clair Software - installed 2020-07-21) [Loaded] com.surteesstudios.Bartender.BartenderInstallHelper.plist (? cf4e1532 - installed 2017-09-23) [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-12-21) [Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-12-21) [Loaded] net.telestream.LicensingHelper.plist (Telestream LLC - installed 2020-04-08) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-10) [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2020-11-03) [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2020-11-03) [Not Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-14) [Loaded] com.elgato.WaveLink.plist (Corsair Memory, Inc. - installed 2021-02-03) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-03-30) [Running] com.imobie.AnyTransToolHelpers.plist (iMobie Inc. - installed 2021-03-29) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-04-14) [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-14) [Running] com.setapp.DesktopClient.SetappAgent.plist (Setapp Limited - installed 2021-03-27) [Running] com.setapp.DesktopClient.SetappLauncher.plist (Setapp Limited - installed 2021-03-23) [Loaded] com.setapp.DesktopClient.SetappUpdater.plist (Setapp Limited - installed 2021-03-23) User Login Items: [Running] Alfred 4 (Running with Crayons Ltd - installed 2021-02-27) Application /Applications/Alfred 4.app [Running] App Tamer (St. Clair Software - installed 2021-03-14) Application /Applications/App Tamer.app [Running] Magnet (App Store - installed 2021-02-27) Application /Applications/Magnet.app [Running] NotebookHelper (App Store - installed 2021-03-27) Modern Login Item /Applications/Notebook.app/Contents/Library/LoginItems/NotebookHelper.app [Running] TimingHelper (Thomas Osthege und Daniel Alm - installed 2021-03-14) Modern Login Item /Applications/Setapp/Timing.app/Contents/Library/LoginItems/TimingHelper.app [Running] SpeechSynthesisServer (Apple - installed 2020-01-01) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-12) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-12) DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2018-05-11) DYMO Safari Addin: (Sanford, L.P. - installed 2018-05-11) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-03) Audio Plug-ins: BartenderAudioPlugIn: 1.0.0 (? - installed 2016-09-14) eqMac: 1.2 (Romans Kisils - installed 2021-03-28) ACE: 11.5.0 (Rogue Amoeba Software, LLC - installed 2020-11-25) BoomAudio: 1.0.2 (Global Delight Technologies Pvt. Ltd - installed 2021-03-27) WaveLinkVirtualAudio: 1.0.3 (Corsair Memory, Inc. - installed 2021-02-02) TelestreamAudioCapture: 1.0.3 (Telestream LLC - installed 2020-11-11) EcammLiveAudio: 1.0.8 (Ecamm Network, LLC - installed 2020-12-07) Backup: Time Machine Not Configured! Auto backup: Yes Volumes being backed up: M******************n: Disk size: 1.00 TB - Disk used: 896.43 GB Destinations: M********p [Local] (Last used) Total size: 999.86 GB Total number of backups: 0 21 local snapshots Oldest local snapshot: 2021-03-29 09:28:19 Last local snapshot: 2021-03-30 09:03:27 Performance: System Load: 2.19 (1 min ago) 1.82 (5 min ago) 1.73 (15 min ago) Nominal I/O speed: 0.13 MB/s File system: 13.53 seconds Write speed: 805 MB/s Read speed: 1963 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.06 % (Etresoft, Inc.) App Tamer 6.14 % (St. Clair Software) kernel_task 5.55 % (Apple) WindowServer 4.96 % (Apple) Airmail 4.88 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Outlook 1.42 GB (Microsoft Corporation) EtreCheckPro 1.23 GB (Etresoft, Inc.) com.apple.WebKit.WebContent (11) 1.21 GB (Apple) Safari 990 MB (Apple) mds_stores 819 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 550 KB / 159 KB (Apple) CalendarAgent 259 KB / 38 KB (Apple) cloudd 46 KB / 66 KB (Apple) exchangesyncd 96 KB / 10 KB (Apple) apsd 30 KB / 65 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) coreaudiod 4 (Apple) WindowServer 4 (Apple) WaveLink 2 (Corsair Memory, Inc.) com.stclairsoft.AppTamerAgent 1 (St. Clair Software) iStat Menus Status 0 (Bjango Pty Ltd) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 4.20 GB Used RAM: 16.63 GB Cached files: 11.17 GB Available RAM: 15.37 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-01-29 Cloud Outliner Pro (2.5.6) 2021-02-01 ScanSnap Online Update (3.1.21) 2021-02-02 macOS 11.2 (11.2) 2021-02-02 File Cabinet Lite (8.2) 2021-02-02 Wave Link (1.0) 2021-02-06 Goldie App (1.6) 2021-02-08 MiniNote Pro (5.9) 2021-02-08 Short Menu (3.0.9) 2021-02-08 InDihyph 2021 (16.0.0) 2021-02-10 Aspect Ratio (2.0.3) 2021-02-10 Story Planner (5.3.13) 2021-02-12 ARMDC Agent Installer (1.0.0) 2021-02-12 macOS 11.2.1 (11.2.1) 2021-02-12 Adobe Acrobat DC (21.001.20135) (21.001.20135) 2021-02-13 Agenda (12.0.2) 2021-02-15 Adobe Acrobat DC (21.001.20138) (21.001.20138) 2021-02-17 Mindly (1.7.4) 2021-02-17 Easy Random Number Generator (1.0) 2021-02-19 Trello (2.12.0) 2021-02-22 Camera Settings (3.0.23) 2021-02-22 Logitech Options (2.04.8) 2021-02-22 ScanSnap Home (2.0.30) 2021-02-23 Encrypto (1.3.7) 2021-02-24 Directive (1.3.1) 2021-02-28 Adobe Acrobat DC (21.001.20142) (21.001.20142) 2021-03-01 Dropover (4.2) 2021-03-04 iMovie (10.2.3) 2021-03-05 macOS 11.2.2 (11.2.2) 2021-03-05 OmniOutliner (5.8.3) 2021-03-06 TickTick (3.7.80) 2021-03-07 Sorted (3.6.6) 2021-03-08 Post-it (4.4) 2021-03-09 macOS 11.2.3 (11.2.3) 2021-03-09 Bumpr (1.3.6) 2021-03-11 Mailbutler (25138) 2021-03-11 1Password 7 (7.8) 2021-03-12 Adobe Acrobat DC (21.001.20145) (21.001.20145) 2021-03-12 Grammarly for Safari (9.29) 2021-03-13 Noted (3.2.2) 2021-03-14 VisualDesigner (5.8) 2021-03-14 OneDrive (21.030.0211) 2021-03-16 Cardhop (1.3.8) 2021-03-17 Microsoft Word (16.47.21031401) 2021-03-17 Microsoft Outlook (16.47.21031401) 2021-03-17 Microsoft PowerPoint (16.47.21031401) 2021-03-17 Taskade (3.3.4) 2021-03-17 Microsoft AutoUpdate (4.33.21031401) 2021-03-19 XProtectPlistConfigData (2142) 2021-03-19 MRTConfigData (1.76) 2021-03-19 XML Notepad (2.0.5) 2021-03-20 Ninox Database (3.3.2) 2021-03-20 Airmail (5.0.4) 2021-03-20 Notebook (4.4.9) 2021-03-20 TopFolder (2.1.1) 2021-03-21 InstallTelestreamAudioCapture (0) 2021-03-22 Day One (6.0.1) 2021-03-22 PDFScanner (2021.6) 2021-03-23 Voice Update - Markus (6.0.2) 2021-03-23 Voice Update - Martin (1.14.4) 2021-03-23 Voice Update - Yannick (7.0.2) 2021-03-23 Voice Update - Petra (7.0.2) 2021-03-23 Voice Update - Ava (7.0.2) 2021-03-24 Microsoft Excel (16.47.21032301) 2021-03-24 Numbers (11.0) 2021-03-24 Pages (11.0) 2021-03-24 FileZilla Pro (3.53.1) 2021-03-24 BBEdit (13.5.5) 2021-03-24 Text Case (2021.4) 2021-03-24 iA Writer (5.6.10) 2021-03-27 Evernote (10.10.5) 2021-03-27 LINER (5.55.0) 2021-03-27 Jira (126.0.0) 2021-03-27 Slack (4.14.0) 2021-03-27 HP Smart (12.5.0.1005) 2021-03-28 eqMac (0.3.7) 2021-03-29 Hand Mirror (1.5) 2021-03-30 GoodNotes (5.6.48) 2021-03-30 SiteSucker (4.0.5) 2021-03-30 Drafts (26.1) 2021-03-30 Keynote (11.0) 2021-03-30 Toolbox for PowerPoint (6.2) 2021-03-30 Things (3.13.10) 2021-03-30 Craft (1.3.8) 2021-03-30 Random # (6.3) Diagnostics Information (past 7-30 days): 2021-03-30 08:18:57 com.apple.audio.Core-Audio-Driver-Service Crash Executable: /System/Library/Frameworks/CoreAudio.framework/Versions/A/XPCServices/com.apple.audio.Core-Audio-Driver-Service.xpc/Contents/MacOS/com.apple.audio.Core-Audio-Driver-Service Details: dyld3 mode End of report