Problem: Beachballing
Description:
Beachballing when we run offices apps
Major Issues: None
Minor Issues:
ement.
These issues do not need immediate attention but they may indicate future problems or opportunities for improv
Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be availab
le.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Air (13-inch, M4, 2025)
Status: Supported
MacBook Air Model: Mac16,12
Apple M4 (m4) CPU: 10-core
32 GB RAM - Not upgradeable
Battery: Health = Normal - Cycle count = 34
Video Information:
Apple M4
Color LCD 2940 x 1912
Drives:
disk0 - APPLE SSD AP2048Z 2.00 TB (Solid State - TRIM: Yes)
Internal Apple Fabric NVM Express
S.M.A.R.T. Details: 2% used, 131.26 TB written, 100% health, 13 unsafe shutdowns
disk0s1 [APFS Container] 524 MB
disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
disk1s2 - xART (APFS) (6 MB used)
disk1s3 - Hardware (APFS) (2 MB used)
disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
disk0s2 [APFS Container] 2.00 TB
disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes)
disk3s1 (APFS) [APFS Container] (12.19 GB used)
disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (12.19 GB used)
disk3s2 - Preboot (APFS) [APFS Preboot] (8.13 GB used)
disk3s3 - Recovery (APFS) [Recovery] (1.23 GB used)
disk3s4 - Update (APFS) (24 MB used)
disk3s5 - Data (APFS) [APFS Virtual drive] (471.48 GB used)
disk3s6 - VM (APFS) [APFS VM] (20 KB used)
disk0s3 [APFS Container] 5.37 GB
disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
disk2s1 - Recovery (APFS) [Recovery] (2.11 GB used)
disk2s2 - Update (APFS) (3 MB used)
Mounted Volumes:
disk1s1 - iSCPreboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/iSCPreboot
Used: 6 MB
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MacBook Air M4 2nd 2025-11-27
Shared values
Size: 524 MB
Free: 504 MB
disk1s2 - xART
Filesystem: APFS
Mount point: /System/Volumes/xarts
Used: 6 MB
Shared values
Size: 524 MB
Free: 504 MB
disk1s3 - Hardware
Filesystem: APFS
Mount point: /System/Volumes/Hardware
Used: 2 MB
Shared values
Size: 524 MB
Free: 504 MB
disk3s1s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 12.19 GB
Shared values
Size: 2.00 TB
Free: 1.50 TB
Available: 1.64 TB
disk3s2 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 8.13 GB
Shared values
Size: 2.00 TB
Free: 1.50 TB
disk3s4 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 24 MB
Shared values
Size: 2.00 TB
Free: 1.50 TB
disk3s5 - Data [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Encrypted
Used: 471.48 GB
Shared values
Size: 2.00 TB
Free: 1.50 TB
Available: 1.64 TB
disk3s6 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 20 KB
Shared values
Page 2
MacBook Air M4 2nd 2025-11-27
Size: 2.00 TB
Free: 1.50 TB
USB:
USB 3.1 Bus
<Empty>
USB 3.1 Bus
<Empty>
Network:
Interface en3: Ethernet Adapter (en3)
Interface en4: Ethernet Adapter (en4)
Interface en7: USB 10/100/1000 LAN
Interface bridge0: Thunderbolt Bridge
Interface en0: Wi-Fi
802.11 a/b/g/n/ac/ax
Interface en6: iPhone
iCloud is limited without Full Disk Access
System Software:
macOS Tahoe 26.1 (25B78)
Installed 2025-11-03
Time since boot: About a day
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Secure Boot: Volle Sicherheit
Antivirus software: Apple
Kernel Extensions:
/Library/Application Support/Tunnelblick/Tunnelblick.app
[Not Loaded] tap-notarized.kext - net.tunnelblick.tap (Jonathan Bullard, 20141104 (Tunnelblick tap kext versi
on 5.0; Tunnelblick build 5622))
[Not Loaded] tun-notarized.kext - net.tunnelblick.tun (Jonathan Bullard, 20141104 (Tunnelblick tun kext versi
on 5.0; Tunnelblick build 5622))
System Launch Daemons:
[Not Loaded] 46 Apple tasks
[Loaded] 195 Apple tasks
[Running] 183 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 23 Apple tasks
[Loaded] 242 Apple tasks
[Running] 209 Apple tasks
Launch Daemons:
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-10-
22)
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/Standalo
neUpdaterDaemon
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-11-17)
Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveU
pdaterDaemon
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MacBook Air M4 2nd 2025-11-27
[Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-11-12)
Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-11-12)
Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2025-06-30)
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper
[Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2025-06-30)
Executable: /Library/Application Support/Tunnelblick/Tunnelblick.app/Contents/Resources/tunnelblickd
[Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-11-17)
Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
Launch Agents:
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-10-22)
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandalo
neUpdater
[Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-11-17)
Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter
[Not Loaded] com.microsoft.teams2.agent.plist (Microsoft Corporation - installed 2025-11-11)
Executable: /Applications/Microsoft Teams.app/Contents/Library/LaunchAgents/com.microsoft.teams2.agent
Location: /Applications/Microsoft Teams.app
[Not Loaded] com.microsoft.teams2.respawn.plist (Microsoft Corporation - installed 2025-11-11)
Executable: /Applications/Microsoft Teams.app/Contents/Library/LaunchAgents/com.microsoft.teams2.respaw
n
Location: /Applications/Microsoft Teams.app
[Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-11-11)
Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Micro
soft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-11-12)
Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Micro
soft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
[Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-11-17)
Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/Zo
omUpdater --login-check
[Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-11-17)
Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/Zo
omUpdater --update
User Login Items:
[Not Loaded] MindNode Helper (App Store - installed 2025-10-30)
Modern Login Item
/Applications/MindNode.app/Contents/Library/LoginItems/MindNode Helper.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-11-17)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-11-17)
Modern Login Item
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MacBook Air M4 2nd 2025-11-27
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] SpeedTestHelper (App Store - installed 2025-06-30)
Modern Login Item
/Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app
[Not Loaded] Tunnelblick Launcher (Jonathan Bullard - installed 2025-04-29)
Modern Login Item
/Applications/Tunnelblick.app/Contents/Library/LoginItems/Tunnelblick Launcher.app
[Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-10-29)
Modern Login Item
/System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app
[Not Loaded] WeatherMenu (Apple - installed 2025-10-29)
Modern Login Item
/System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app
Applications:
849 Apple apps
68 3rd party apps
5 x86-only apps
No unsigned apps
App Extensions:
Plugins:
[Loaded] OmniFocusAppIntents - /Applications/OmniFocus.app
[Loaded] Nextcloud Talk - /Applications/Nextcloud Talk.app
[Loaded] Intents - /Applications/WhatsApp.app
[Loaded] MindNode Intents Extension - /Applications/MindNode.app
[Loaded] OmniFocusIntents - /Applications/OmniFocus.app
[Loaded] TalkIntents - /Applications/Nextcloud Talk.app
Notification providers:
[Loaded] ServiceExtension - /Applications/WhatsApp.app
[Loaded] Element X - /Applications/Element X.app
[Loaded] NotificationServiceExtension - /Applications/Nextcloud Talk.app
Spotlight:
[Loaded] MindNode Spotlight Extension - /Applications/MindNode.app
Widgets:
[Loaded] OmniFocusWidgets - /Applications/OmniFocus.app
[Loaded] WordWidgetKit - /Applications/Microsoft Word.app
[Loaded] MindNode Widget - /Applications/MindNode.app
[Loaded] Goodnotes - /Applications/Goodnotes.app
[Loaded] TeamsWidgetExtension - /Applications/Microsoft Teams.app
[Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app
[Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app
File providers:
[Loaded] OneDrive File Provider - /Applications/OneDrive.app
Share services:
[Loaded] ShareExtension - /Applications/Nextcloud Talk.app
[Loaded] Element X - /Applications/Element X.app
[Loaded] OmniFocus - /Applications/OmniFocus.app
[Loaded] Send to Kindle - /Applications/Amazon Kindle.app
[Loaded] OneNote - /Applications/Microsoft OneNote.app
Safari extensions:
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MacBook Air M4 2nd 2025-11-27
[Loaded] Zotero Connector - /Applications/Zotero.app
Finder sync extensions:
[Loaded] OneDrive Finder Integration - /Applications/OneDrive.app
QuickLook Previews:
[Loaded] OmniOutlinerThumbnails - /Applications/OmniOutliner.app
com.omnigroup.omnioutliner.xmlooutline *.ooutline
com.omnigroup.omnioutliner.ooutline
com.omnigroup.omnioutliner.oooutline
com.omnigroup.omnioutliner.xmlooutline-package *.ooutline
com.omnigroup.omnioutliner.otemplate *.otemplate
com.omnigroup.omnioutliner.otemplate-package *.otemplate
com.omnigroup.omnioutliner.oo3 *.oo3
com.omnigroup.omnioutliner.oo3-package *.oo3
com.omnigroup.omnioutliner.oo3template *.oo3template
com.omnigroup.omnioutliner.oo3template-package *.oo3template
org.opml.opml *.opml
org.opml.opmltemplate *.opmltemplate
[Loaded] MindNode QuickLook Extension - /Applications/MindNode.app
com.mindnode.mindnode.mindmap *.mindnode
com.mindnode.mindnode.sffmindmap *.mindnode
com.ideasoncanvas.mindnode.document *.mindnode
[Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
com.etresoft.etrecheck4 *.etrecheck
QuickLook Thumbnails:
[Loaded] MindNode Thumbnail Extension - /Applications/MindNode.app
com.mindnode.mindnode.sffmindmap *.mindnode
com.mindnode.mindnode.mindmap *.mindnode
com.ideasoncanvas.mindnode.document *.mindnode
[Loaded] OmniOutlinerThumbnails - /Applications/OmniOutliner.app
com.omnigroup.omnioutliner.xmlooutline *.ooutline
com.omnigroup.omnioutliner.xmlooutline-package *.ooutline
com.omnigroup.omnioutliner.otemplate *.otemplate
com.omnigroup.omnioutliner.otemplate-package *.otemplate
Audio Plug-ins:
ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2025-07-02)
ParrotAudioPlugin: 1.0 (Apple - installed 2025-10-29)
Backup:
Time Machine information is limited without Full Disk Access
Destinations:
K**************0 [Network] (Last used)
Performance:
System Load: 1.50 (1 min ago) 1.80 (5 min ago) 1.70 (15 min ago)
Nominal I/O usage: 0.08 MB/s
File system: 6.37 seconds
Write speed: 3095 MB/s
Read speed: 2465 MB/s
CPU Usage Snapshot:
Type Overall
System: 1 %
User: 2 %
Idle: 97 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
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MacBook Air M4 2nd 2025-11-27
EtreCheckPro 12.26 % (Etresoft, Inc.)
WindowServer 7.84 % (Apple)
kernel
_task 1.96 % (Apple)
ps (5) 0.80 % (Apple)
com.apple.DriverKit-AppleBCMWLAN 0.54 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 1.28 GB (Etresoft, Inc.)
com.apple.WebKit.WebContent (4) 408 MB (Apple)
Microsoft PowerPoint 358 MB (Microsoft Corporation)
AppleSpell 344 MB (Apple)
WallpaperAerialsExtension 253 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
mDNSResponder 7 MB / 1 MB (Apple)
apsd 19 KB / 88 KB (Apple)
AMPLibraryAgent 36 KB / 3 KB (Apple)
trustd 22 KB / 4 KB (Apple)
netbiosd 14 KB / 3 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 6 (Apple)
com.apple.DriverKit-AppleBCMWLAN 0 (Apple)
mDNSResponder 0 (Apple)
corebrightnessd 0 (Apple)
AMPLibraryAgent 0 (Apple)
Virtual Memory Information:
Physical RAM: 32 GB
Free RAM: 10.95 GB
Used RAM: 8.72 GB
Cached files: 12.33 GB
Available RAM: 23.28 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2025-09-29 Zoom Workplace (6.6.2.65462) - Installer
2025-09-29 macOS 26.0.1 (26.0.1) - Software update
2025-10-01 XProtectCloudKitUpdate (5317) - XProtectUpdateService
2025-10-01 Microsoft Excel (16.103.25112216) - Installer
2025-10-01 Microsoft OneNote (16.103.25112216) - Installer
2025-10-01 Microsoft PowerPoint (16.103.25112216) - Installer
2025-10-01 Microsoft Word (16.103.25112216) - Installer
2025-10-01 XProtectPlistConfigData (5317) - Software update
2025-10-07 Microsoft OneDrive (25.206.1021) - Installer
2025-10-08 Microsoft Excel (16.103.25112216) - Installer
2025-10-08 Microsoft OneNote (16.103.25112216) - Installer
2025-10-08 Microsoft PowerPoint (16.103.25112216) - Installer
2025-10-08 Microsoft Word (16.103.25112216) - Installer
2025-10-09 XProtectCloudKitUpdate (5318) - XProtectUpdateService
2025-10-09 XProtectPlistConfigData (5318) - Software update
2025-10-10 Microsoft AutoUpdate (4.81.25111027) - Installer
2025-10-12 Keynote (14.4) - App Store
2025-10-14 Microsoft OneDrive (25.206.1021) - Installer
2025-10-14 Microsoft Excel (16.103.25112216) - Installer
Page 7
MacBook Air M4 2nd 2025-11-27
2025-10-14 Microsoft OneNote (16.103.25112216) - Installer
2025-10-14 Microsoft PowerPoint (16.103.25112216) - Installer
2025-10-14 Microsoft Word (16.103.25112216) - Installer
2025-10-15 XProtectCloudKitUpdate (5319) - XProtectUpdateService
2025-10-16 XProtectPlistConfigData (5319) - Software update
2025-10-17 Microsoft AutoUpdate (4.81.25111027) - Installer
2025-10-27 Microsoft OneDrive (25.206.1021) - Installer
2025-10-27 Microsoft Excel (16.103.25112216) - Installer
2025-10-27 Microsoft OneNote (16.103.25112216) - Installer
2025-10-27 Microsoft PowerPoint (16.103.25112216) - Installer
2025-10-27 XProtectCloudKitUpdate (5321) - XProtectUpdateService
2025-10-27 Microsoft Word (16.103.25112216) - Installer
2025-10-30 XProtectPlistConfigData (5321) - Software update
2025-10-30 Microsoft Excel (16.103.25112216) - Installer
2025-10-30 Microsoft OneNote (16.103.25112216) - Installer
2025-10-30 Microsoft PowerPoint (16.103.25112216) - Installer
2025-10-30 Zoom Workplace (6.6.6.67409) - Installer
2025-10-31 Microsoft Word (16.103.25112216) - Installer
2025-11-03 Microsoft OneDrive (25.206.1021) - Installer
2025-11-03 macOS 26.1 (26.1) - Software update
2025-11-04 Microsoft Excel (16.103.25112216) - Installer
2025-11-04 Microsoft OneNote (16.103.25112216) - Installer
2025-11-04 Microsoft Word (16.103.25112216) - Installer
2025-11-05 XProtectPlistConfigData (5322) - Software update
2025-11-05 XProtectPayloads (156) - Software update
2025-11-06 RosettaUpdateAuto (1.0.0.0.1761698074) - CoreServicesUIAgent
2025-11-11 XProtectCloudKitUpdate (5323) - XProtectUpdateService
2025-11-12 Microsoft OneDrive (25.206.1021) - Installer
2025-11-12 Microsoft AutoUpdate (4.81.25111027) - Installer
2025-11-12 Microsoft Excel (16.103.25112216) - Installer
2025-11-12 Microsoft OneNote (16.103.25112216) - Installer
2025-11-12 Microsoft PowerPoint (16.103.25112216) - Installer
2025-11-12 Microsoft Word (16.103.25112216) - Installer
2025-11-12 XProtectPlistConfigData (5323) - Software update
2025-11-15 Microsoft Word (16.103.25112216) - Installer
2025-11-17 Zoom Workplace (6.6.10.69071) - Installer
2025-11-17 Microsoft OneDrive (25.206.1021) - Installer
2025-11-19 Microsoft Excel (16.103.25112216) - Installer
2025-11-19 Microsoft OneNote (16.103.25112216) - Installer
2025-11-19 Microsoft PowerPoint (16.103.25112216) - Installer
2025-11-19 Microsoft Teams (25290.302.4044.3989) - Installer
2025-11-21 Microsoft Teams (25306.805.4102.7211) - Installer
2025-11-26 Microsoft Excel (16.103.25112216) - Installer
2025-11-26 Microsoft OneNote (16.103.25112216) - Installer
2025-11-26 Microsoft PowerPoint (16.103.25112216) - Installer
2025-11-26 Microsoft Word (16.103.25112216) - Installer
Diagnostics Information (past 60 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Run as an administrator account to see more information.
End of report