EtreCheck version: 5.7.2 (5247) Report generated: 2021-03-05 10:19:47 Download EtreCheck from https://etrecheck.com Runtime: 2:27 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: Computer restarts in sleep mode. After a while in the mode it just reb oots for no reason. Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 8 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 BenQ EW2775ZH 1920 x 1080 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 54.34 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 366 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.05 GB used, 430.70 GB available, 429.43 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 54.34 GB used, 430.70 GB available, 429.43 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 366 MB used, 429.43 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 429.43 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 2 MB used, 429.43 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.2.2 (20D80) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Applications/Viscosity.app tap.kext - com.viscosityvpn.Viscosity.tap (1.2) /Library/Extensions dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (45.2 - SDK 10.16) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 176 Apple tasks [Running] 137 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 185 Apple tasks [Running] 138 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-03) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-03-03) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-03) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-01-21) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.sparklabs.ViscosityHelper.plist (SparkLabs Pty Ltd - installed 2021-03-01) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-12-16) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-12-16) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2021-01-19) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2021-01-19) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] LaunchAtLoginHelper (Lukasz Oslizlo - installed 2020-12-15) Modern Login Item /Applications/PixelSnap 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2021-03-04) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-01-13) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-02-18) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-03) AdobePDFViewer: 21.001.20138 (Adobe Systems, Inc. - installed 2021-02-18) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: 1Password (AgileBits Inc. - installed 2021-01-19) Backup: Time Machine Not Configured! Performance: System Load: 2.73 (1 min ago) 2.83 (5 min ago) 2.96 (15 min ago) Nominal I/O speed: 102.54 MB/s File system: 27.08 seconds Write speed: 2240 MB/s Read speed: 2174 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 15 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 149.20 % (?) EtreCheck 20.24 % (App Store) Google Chrome 3.12 % (Google, Inc.) Abstract 1.84 % (Elastic Projects, Inc.) Brave Browser 0.60 % (Brave Software, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Sketch 1.14 GB (Bohemian Coding) EtreCheck 576 MB (App Store) Brave Browser 227 MB (Brave Software, Inc.) Google Chrome 168 MB (Google, Inc.) Spotify 104 MB (Spotify) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 257 KB / 9 MB (?) Spotify 249 KB / 14 KB (Spotify) Sketch 10 KB / 6 KB (Bohemian Coding) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 26 MB Used RAM: 11.92 GB Cached files: 4.06 GB Available RAM: 4.08 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-02-11 ARMDC Agent Installer 2021-02-11 Adobe Acrobat DC (21.001.20135) 2021-02-17 macOS 11.2.1 (11.2.1) 2021-02-18 Adobe Acrobat DC (21.001.20138) 2021-02-24 Spark (2.9.15) 2021-02-24 Jira (123.1.0) 2021-03-03 Google Drive 2021-03-03 macOS 11.2.2 (11.2.2) 2021-03-05 MRTConfigData (1.75) 2021-03-05 XProtectPlistConfigData (2141) 2021-03-05 iMovie (10.2.3) 2021-03-05 EtreCheck (5.7.2) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report