EtreCheckPro version: 6.4.3 (6E010)
Report generated: 2021-03-27 16:42:38
Download EtreCheckPro from https://etrecheck.com Runtime: 2:27
Performance: Excellent
Problem: Other problem
Description:
Quicktime Player and Photo Booth film recording freezes up
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not ru n by default in a future version of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,2
2,4 GHz Quad-Core Intel Core i5 (i5-8279U) CPU: 4-core
8 GB RAM - Not upgradeable
BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133
BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 71
Video Information:
Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 499.96 GB
disk1 [APFS Virtual drive] 499.96 GB (Shared by 7 volumes)
disk1s1 - M********************2 (APFS) (Shared - 963 KB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 464 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used)
disk1s5 - M******************n (APFS) [APFS Virtual drive] (Shared - 404.20 GB used) disk1s6 (APFS) [APFS Container] (Shared - 15.05 GB used)
disk1s6s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s7 - Update (APFS) (Shared - 2 MB used)
Mounted Volumes:
disk1s1 - M********************2
499.96 GB (Shared - 963 KB used, 79.88 GB available, 79.47 GB free) APFS
Mount point: /Volumes/M********************2
Encrypted
disk1s2 - Preboot [APFS Preboot]
499.96 GB (Shared - 464 MB used, 79.47 GB free) APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
499.96 GB (Shared - 20 KB used, 79.47 GB free) APFS
Mount point: /System/Volumes/VM

disk1s5 - M******************n [APFS Virtual drive]
499.96 GB (Shared - 404.20 GB used, 80.85 GB available, 79.47 GB free) APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s6s1 - Macintosh HD [APFS Snapshot]
499.96 GB (Shared - 15.05 GB used, 80.85 GB available, 79.47 GB free) APFS
Mount point: /
Read-only: Yes
disk1s7 - Update
499.96 GB (Shared - 2 MB used, 79.47 GB free) APFS
Mount point: /System/Volumes/Update
Network:
Interface en8: iPhone
Interface en5: Thunderbolt Ethernet Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.26 GB available
System Software:
macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour
Notifications:
EtreCheckPro.app one notification
Security:
Gatekeeper: App Store and identified developers System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Apps: 1
System Launch Agents:
[Not Loaded] 17 Apple tasks [Loaded] 185 Apple tasks [Running] 129 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks [Loaded] 179 Apple tasks [Running] 144 Apple tasks [Other] One Apple task
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d42 0d.plist (Adobe Systems, Inc. - installed 2021-02-12)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-18)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03
-14)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-14)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-18)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-11)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-03)
User Login Items:
[Not Loaded] DSLoginItemHelper (App Store - installed 2021-03-10)
Modern Login Item
/Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Loaded] Calendar (Apple - installed 2020-01-01) Application /System/Applications/Calendar.app
[Loaded] Mail (Apple - installed 2020-01-01) Application /System/Applications/Mail.app
Internet Plug-ins:
AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-10)
Audio Plug-ins:
ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-27)
Safari Extensions:
ToolbarSafariExtension (App Store - installed 2021-03-10)
Backup:
Time Machine information not available without Full Drive Access. One local snapshot
Oldest local snapshot: 2021-02-01 18:08:42
Last local snapshot: 2021-02-01 18:08:42
Performance:
System Load: 1.97 (1 min ago) 2.27 (5 min ago) 1.13 (15 min ago) Nominal I/O speed: 0.00 MB/s
File system: 14.67 seconds
Write speed: 1350 MB/s
Read speed: 2981 MB/s
CPU Usage Snapshot: Type Overall System: 1 %
User: 3 %
Idle: 96 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location) EtreCheckPro 21.26 % (Etresoft, Inc.) WindowServer 9.50 % (Apple)
kernel_task 1.38 % (Apple)
dasd 0.34 % (Apple)
contextstored 0.12 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location) EtreCheckPro 575 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (2) 223 MB (Apple) Safari 219 MB (Apple)
Finder 126 MB (Apple)
Dock 115 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location) corespeechd 2 KB / 6 MB (Apple) com.apple.WebKit.Networking 122 KB / 33 KB (Apple) mDNSResponder 81 KB / 30 KB (Apple)
biometrickitd 18 KB / 12 KB (Apple) corekdld 293 B / 28 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple)
nsurlsessiond (2) 0 (Apple)
bluetoothd 0 (Apple)
bird 0 (Apple)
accountsd 0 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 691 MB Used RAM: 3.73 GB Cached files: 3.59 GB
Available RAM: 4.27 GB Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2021-02-02 macOS 11.2 (11.2)
2021-02-10 macOS 11.2.1 (11.2.1)
2021-02-12 ARMDC Agent Installer (1.0.0)
2021-02-13 Adobe Acrobat Reader DC (21.001.20135) (21.001.20135) 2021-02-16 Adobe Acrobat Reader DC (21.001.20138) (21.001.20138) 2021-02-22 Adobe Acrobat Reader DC (21.001.20140) (21.001.20140) 2021-02-25 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-02-25 macOS 11.2.2 (11.2.2)
2021-03-03 Zoom (5.5.13130.0228)
2021-03-09 macOS 11.2.3 (11.2.3)
2021-03-10 Antivirus One (3.6.5)
2021-03-10 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) 2021-03-11 Microsoft Teams (1.00.404971)
2021-03-17 Microsoft PowerPoint (16.47.21031401) 2021-03-17 Microsoft OneNote (16.47.21031401) 2021-03-17 Microsoft Outlook (16.47.21031401) 2021-03-17 Microsoft Word (16.47.21031401) 2021-03-18 Microsoft AutoUpdate (4.33.21031401) 2021-03-18 MRTConfigData (1.76)
2021-03-18 XProtectPlistConfigData (2142) 2021-03-24 Microsoft Excel (16.47.21032301) 2021-03-24 Numbers (11.0)
2021-03-24 Keynote (11.0)
2021-03-24 Pages (11.0)
Diagnostics Information (past 7-30 days):
2021-03-25 22:31:11 QuickTime Player.app - High CPU Use (2 times) Executable: /System/Applications/QuickTime Player.app
2021-03-23 15:12:39 QuickLookSatellite - Crash (2 times)
Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/QuickLookSatellit e.xpc/Contents/MacOS/QuickLookSatellite
Details:
dyld3 mode
qlmanage --diag 6571367.19784826
End of report