EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-05-17 13:40:03 Download EtreCheckPro from https://etrecheck.com Runtime: 3:48 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Configuration profiles found - This computer may have configuration profiles installed. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro14,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 29 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB C27F390 1920 x 1080 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (95.56 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (396 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.11 GB used) disk1s4 - VM (APFS) [APFS VM] (3.22 GB used) disk1s5 (APFS) [APFS Container] (15.20 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.20 GB used) disk1s6 - Update (APFS) (15 MB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 95.56 GB Shared values Size: 121.02 GB Free: 5.39 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 396 MB Shared values Size: 121.02 GB Free: 5.39 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 3.22 GB Shared values Size: 121.02 GB Free: 5.39 GB disk1s5 [APFS Container] Filesystem: APFS Mount point: /private/tmp/msu-target-GfOHOh89 Encrypted Used: 15.20 GB Shared values Size: 121.02 GB Free: 5.39 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.20 GB Shared values Size: 121.02 GB Free: 5.39 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 15 MB Shared values Size: 121.02 GB Free: 5.39 GB Network: Interface usbmodem123456781: Versa 3 Interface usbmodem232D6BCBA2011: Versa 2 Interface en4: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.3.1 (21E258) Time since boot: About 2 days Configuration Profiles: com.apple.mail.managed SMIMEEnablePerMessageSwitch SMIMEEnabled EmailAddress IncomingMailServerUseSSL disableMailRecentsSyncing EmailAccountDescription PreventMove IncomingPassword OutgoingMailServerUsername IncomingMailServerUsername OutgoingMailServerPortNumber IncomingMailServerPortNumber OutgoingPasswordSameAsIncomingPassword OutgoingMailServerUseSSL OutgoingMailServerAuthentication IncomingMailServerIMAPPathPrefix EmailAccountType IncomingMailServerAuthentication EmailAccountName OutgoingMailServerHostName IncomingMailServerHostName com.apple.wifi.managed EAPClientConfiguration/PayloadCertificateAnchorUUID[0] CaptiveBypass HIDDEN_NETWORK EAPClientConfiguration/TLSMaximumVersion EAPClientConfiguration/OuterIdentity SSID_STR IsHotspot EAPClientConfiguration/UserName EAPClientConfiguration/TLSMinimumVersion AutoJoin ProxyType EAPClientConfiguration/TLSTrustedServerNames[0] EAPClientConfiguration/AcceptEAPTypes[0] EncryptionType EAPClientConfiguration/UserPassword com.apple.wifi.managed EAPClientConfiguration/EAPFastProvisionPACAnonymously EAPClientConfiguration/TLSAllowTrustExceptions EAPClientConfiguration/UserPassword EAPClientConfiguration/PayloadCertificateAnchorUUID[0] EAPClientConfiguration/OuterIdentity EAPClientConfiguration/EAPFASTProvisionPAC ProxyType SSID_STR HIDDEN_NETWORK EAPClientConfiguration/OneTimeUserPassword EAPClientConfiguration/UserName EAPClientConfiguration/TLSTrustedServerNames[0] EAPClientConfiguration/TTLSInnerAuthentication EAPClientConfiguration/AcceptEAPTypes[0] ProxyPACFallbackAllowed EncryptionType EAPClientConfiguration/EAPFASTUsePAC Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware Apps: 1 Applications: 435 apps 50 x86-only apps 13 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.5 - SDK 10.13) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.1 - SDK 10.12) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 191 Apple tasks [Running] 151 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 172 Apple tasks [Running] 167 Apple tasks Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-28) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-09-26) Executable: /Library/Application Support/Citrix Receiver/ctxusbd [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2022-07-08) Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-15) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-04-30) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-02) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2022-05-11) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-03-20) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (Not signed - installed 2021-02-17) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Loaded] com.vmware.horizon.CDSHelper.plist (VMware, Inc. - installed 2022-11-16) Executable: /Library/PrivilegedHelperTools/com.vmware.horizon.CDSHelper [Running] com.windscribe.helper.macos.plist (Windscribe Limited - installed 2021-04-23) Executable: /Library/PrivilegedHelperTools/com.windscribe.helper.macos [Other] net.tunnelblick.tunnelblick.tunnelblickd.plist (Not signed - installed 2021-02-22) Executable: /Applications/Tunnelblick.app/Contents/Resources/tunnelblickd [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-05-02) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-12) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-09-17) Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-09-17) Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-09-17) Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-05-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-04-30) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.teamviewer.teamviewer.plist (Not signed - installed 2021-02-17) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (Not signed - installed 2021-02-17) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop -RunAsAgent YES -Module Full User Launch Agents: [Loaded] com.cisco.videoguard10.plist (Apple - installed 2022-03-26) Command: sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh [Loaded] com.cisco.videoguard10.uninstall.plist (Apple - installed 2022-03-26) Command: sh /Users/amalinde/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh [Other] com.cisco.videoguardmonitor.plist (Apple - installed 2022-03-26) Command: sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-27) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2022-07-08) Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2023-05-15) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Other] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Not signed - installed 2018-09-29) Executable: /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2023-05-03) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-05-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-05-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2023-04-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-09-26) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Running] HP Device Monitor (HP Inc. - installed 2019-05-28) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-05-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Loaded] DeepLLauncher (Linguee GmbH - installed 2023-05-15) Modern Login Item ~/Applications/DeepL.app/Contents/Library/LoginItems/DeepLLauncher.app App Extensions: File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app DeepL Finder Integration - ~/Applications/DeepL.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app Safari extensions: Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-27) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-27) Backup: Time Machine information is limited without Full Disk Access Destinations: T*******d [Local] (Last used) Performance: System Load: 2.61 (1 min ago) 4.84 (5 min ago) 5.41 (15 min ago) Nominal I/O usage: 1.06 MB/s File system: 29.26 seconds Write speed: 123 MB/s Read speed: 2084 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 7.02 % (Apple) EtreCheckPro 3.72 % (Etresoft, Inc.) kernel_task 2.20 % (Apple) Finder 0.30 % (Apple) parsecd 0.26 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 688 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (13) 669 MB (Google LLC) kernel_task 186 MB (Apple) Google Chrome 146 MB (Google LLC) Spotify Helper (Renderer) 101 MB (Spotify) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 30 MB / 7 MB (Apple) Dropbox 1 MB / 1 MB (Dropbox, Inc.) Spotify 820 KB / 23 KB (Spotify) netbiosd 123 KB / 68 KB (Apple) trustd 71 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Spotify 1 (Spotify) RdrCEF Helper (GPU) 0 (Adobe Inc.) DeepL 0 (Linguee GmbH) analyticsd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 39 MB Used RAM: 5.36 GB Cached files: 2.60 GB Available RAM: 2.64 GB Swap Used: 534 MB Software Installs (past 60 days): Install Date Name (Version) 2023-03-31 Numbers (13.0) 2023-03-31 Keynote (13.0) 2023-03-31 Pages (13.0) 2023-04-30 Microsoft AutoUpdate (4.58.23040900) 2023-05-02 Zoom (5.13.11.16405) 2023-05-04 Adobe Acrobat Reader (23.001.20143) (23.001.20143) 2023-05-05 XProtectPlistConfigData (2167) 2023-05-05 XProtectPayloads (97) 2023-05-15 Adobe Acrobat Reader (23.001.20177) (23.001.20177) Clean up: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist /Applications/Tunnelblick.app/Contents/Resources/tunnelblickd Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found Diagnostics Information (past 7-30 days): 2023-05-15 14:55:33 triald High CPU Use Executable: /usr/libexec/triald End of report