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Face id is not working when you have a display case

Hi,


I have a frontcase and backcase. i have the iphonex in my pocket. Normal dust from the pocket gets in front of the cameras for face id i assume. I then need to blow before face id can work properly. If it is sweaty i need to take away the front case and wipe it with the finger so that face id is working properly


Is anybody also experiencing such problems? Is this a bug? Has this something to do with cold tempreture? This cannot be a normal behaviour, or?


Thanks

Gepostet am 10. Dez. 2017 17:49

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Face id is not working when you have a display case

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