Frage: Trackpad does not recognize mousemovements/gestures
since two weeks my MacBook Pro has a problem with the built-in Trackpad. It does not recognize mouse movements and taps, but it does recognize mouse clicks. Yesterday I was at the Genius Bar where they tested the trackpad with their own tool. Fun Fact: The tool recognized the finger on the trackpad. I reinstalled the OS and deleted all the files, but still the mouse is not moving.
I downloaded the tool "Better touch tool" where I added a custom gesture. The tool has a "live-viewer" which I tested. Result: The tool recognized all fingers (up to six) on my trackpad.
So: Does anyone know where the problem is? At the Genius Bar they wanted to replace the whole top case..
Thanks in advance!
MacBook Pro mit Retina Display, macOS Sierra (10.12.6), null