App store balance



Hi,


I have an Apple ID set to Germany with a remaining balance of €0.07 from a gift card.


I have moved to Sweden and can’t add funds because I only have a Swedish card.


I also can’t change my region unless the balance is zero.


Since the €0.07 is unusable, could you please remove it so I can change my region?

iPhone 13 Pro Max, iOS 26

Gepostet am 05. Jan. 2026 19:01

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 05. Jan. 2026 21:09

Hello arash177


You can’t reset or manually remove that $0.07 yourself. Apple requires the App Store balance to be exactly zero before you can change the region.


Your options are limited but clear:


  • Spend the balance: In practice this is almost impossible with $0.07, because prices don’t go that low.


  • Contact Apple Support: Apple can manually clear very small remaining balances like $0.07 so you can change the region. This is the usual and intended solution.


  • Add funds to spend it: You could add money and then spend the full balance, but that’s usually more effort than it’s worth.


Apple documents this requirement explicitly: the balance must be zero to change regions (Apple Support → Change your Apple ID country or region).


So the realistic path is Apple Support ( 0800 6645 451 ) → ask them to remove the $0.07 balance. After that, the region change will work immediately.


For Apple Support in Sweden, it’s best to contact them via the official Swedish support websiteapple.com/se/support. You can request a callback online, use the Apple Support app, or call the local number +46 771 199 519 to speak directly with an expert.


We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.


Thank you!

2 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

05. Jan. 2026 21:09 als Antwort auf arash177

Hello arash177


You can’t reset or manually remove that $0.07 yourself. Apple requires the App Store balance to be exactly zero before you can change the region.


Your options are limited but clear:


  • Spend the balance: In practice this is almost impossible with $0.07, because prices don’t go that low.


  • Contact Apple Support: Apple can manually clear very small remaining balances like $0.07 so you can change the region. This is the usual and intended solution.


  • Add funds to spend it: You could add money and then spend the full balance, but that’s usually more effort than it’s worth.


Apple documents this requirement explicitly: the balance must be zero to change regions (Apple Support → Change your Apple ID country or region).


So the realistic path is Apple Support ( 0800 6645 451 ) → ask them to remove the $0.07 balance. After that, the region change will work immediately.


For Apple Support in Sweden, it’s best to contact them via the official Swedish support websiteapple.com/se/support. You can request a callback online, use the Apple Support app, or call the local number +46 771 199 519 to speak directly with an expert.


We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.


Thank you!

App store balance

Willkommen in der Apple Support Community
Ein Forum, in dem Apple-Kunden sich gegenseitig mit ihren Produkten helfen. Melde dich mit deinem Apple Account an, um Mitglied zu werden.