Hello, I have €0.01 remaining in my Apple ID balance. I want to change my region but I cannot because of the remaining balance. Could you please remove it?

Hallo karwan97,

in this case, please contact the iTunes – Offizieller Apple Support. They will remove and keep your credit.

You can’t reset or manually remove that $0.01 yourself. Apple requires the App Store balance to be exactly zero before you can change the region.

Your options are limited but clear:

• Spend the balance: In practice this is almost impossible with $0.01, because prices don’t go that low.
• Contact Apple Support: Apple can manually clear very small remaining balances like $0.01 so you can change the region. This is the usual and intended solution.
• Add funds to spend it: You could add money and then spend the full balance, but that’s usually more effort than it’s worth.

Apple documents this requirement explicitly: the balance must be zero to change regions (Apple Support → Change your Apple ID country or region).

So the realistic path is Apple Support ( 0800 6645 451 ) → ask them to remove the $0.01 balance. After that, the region change will work immediately.

We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.

Thank you!

Hello karwan97,

your here in the German Community. We have a Community for Englisch speakers too.

Please call the official Apple Support. They can help you.

Das können die Mitarbeiter:innen des Supports tun: 0800 6645451 (D).