My others Apple ID telephone number got changed and I do not know the password anymore and the person who got access did a recovery request for my account. What can I do?

I haven’t been using my secondary Apple ID since years therefore I forgot my password but in no possible way is there an option for me to gain access nor to reset the password, because the person who did the recovery request for MY account, used their phone number - which I obviously don’t know. I need help urgently because there is also sensitive data and pictures in my iCloud.

Gepostet am 07. Apr. 2026 04:27

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 07. Apr. 2026 11:08

Hallo Jxcxa,


damit Du die erforderliche und schnelle Hilfe bekommst, kontaktiere doch bitte den Apple Support (online) Offizieller Apple Support oder telefonisch unter 0800 6645451 (DE) kostenlos innerhalb von Deutschland. 


Just a gentle reminder: We have a dedicated community for English discussions over at discussions.apple.com. Since your post is in English, we warmly invite you to join us there for further discussions. Thanks for your understanding!


Beste Grüße & viel Erfolg 🌺


Please note that most readers here are fellow users, just like you, aiming to assist with technical and usage-related questions about Apple products. While Apple provides moderation to ensure a welcoming environment, direct customer feedback to Apple is not handled through these forums.

2 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

07. Apr. 2026 11:08 als Antwort auf Jxcxa

Hallo Jxcxa,


damit Du die erforderliche und schnelle Hilfe bekommst, kontaktiere doch bitte den Apple Support (online) Offizieller Apple Support oder telefonisch unter 0800 6645451 (DE) kostenlos innerhalb von Deutschland. 


Just a gentle reminder: We have a dedicated community for English discussions over at discussions.apple.com. Since your post is in English, we warmly invite you to join us there for further discussions. Thanks for your understanding!


Beste Grüße & viel Erfolg 🌺


Please note that most readers here are fellow users, just like you, aiming to assist with technical and usage-related questions about Apple products. While Apple provides moderation to ensure a welcoming environment, direct customer feedback to Apple is not handled through these forums.

My others Apple ID telephone number got changed and I do not know the password anymore and the person who got access did a recovery request for my account. What can I do?

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