Hello, I have a remaining balance of $0.77 on my Apple ID that prevents me from changing the country/region. Could you please help remove or clear it?

Hallo Ramazann,

in this case, please contact the iTunes – Offizieller Apple Support. They will remove and keep your credit.

You can’t reset or manually remove that $0.77 yourself. Apple requires the App Store balance to be exactly zero before you can change the region.

Your options are limited but clear:

• Spend the balance: In practice this is almost impossible with $0.77, because prices don’t go that low.

• Contact Apple Support: Apple can manually clear very small remaining balances like $0.77 so you can change the region. This is the usual and intended solution.

• Add funds to spend it: You could add money and then spend the full balance, but that’s usually more effort than it’s worth.

Apple documents this requirement explicitly: the balance must be zero to change regions (Apple Support → Change your Apple ID country or region).

So the realistic path is Apple Support ( 0800 6645 451 ) → ask them to remove the $0.77 balance. After that, the region change will work immediately.

We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.

Thank you!

Dafür musst du den Apple Support kontaktieren: Apple Support via Chat oder Telefon kontaktieren - Apple Support (DE)

Hello Ramazann,

please contact Apple Support (phone number for Germany: 0800 6645451, Apple contact in other Countries and regions: Apple Support via Chat oder Telefon kontaktieren - Apple Support (DE).)

Please note that this Forum is intended to be used in German. For questions in English, you should contact the English Support Forum: Official Apple Support Community

Irgendwie bist du vielfach ein bisschen scheneller als ich😏)

MRGL schrieb:

Irgendwie bist du vielfach ein bisschen scheneller als ich😏)

Dafür gibst du dir die Mühe auf Englisch zu schreiben 😉