When I use my AirPods during WhatsApp calls, people often can’t hear me, and the connection becomes unstable.

I am using an iPhone 16 pro Max with Airpods Pro 3 and the issue mainly occurs during WhatsApp calls. I also see messages such as “Unstable connection. Try a new location.” I would like to know if my AirPods need to be inspected or replaced.

iPhone 16 Pro Max

Gepostet am 11. Juli 2026 16:46

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 11. Juli 2026 20:15

Since this mainly happens in WhatsApp and you’re seeing an “Unstable connection” message, I wouldn’t assume the AirPods need replacing. That usually points more to WhatsApp or the internet connection.


I’d first make a regular phone or FaceTime Audio call with the AirPods. If people can hear you clearly there, try WhatsApp once on Wi-Fi and once on cellular. Also check Settings > Privacy & Security > Microphone and make sure WhatsApp is enabled.


If the microphone also cuts out during regular calls, test each AirPod separately under Settings > your AirPods > Microphone by selecting Always Left, then Always Right. If one side consistently fails in every app, an inspection would make sense.

2 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

11. Juli 2026 20:15 als Antwort auf Nuray_

Since this mainly happens in WhatsApp and you’re seeing an “Unstable connection” message, I wouldn’t assume the AirPods need replacing. That usually points more to WhatsApp or the internet connection.


I’d first make a regular phone or FaceTime Audio call with the AirPods. If people can hear you clearly there, try WhatsApp once on Wi-Fi and once on cellular. Also check Settings > Privacy & Security > Microphone and make sure WhatsApp is enabled.


If the microphone also cuts out during regular calls, test each AirPod separately under Settings > your AirPods > Microphone by selecting Always Left, then Always Right. If one side consistently fails in every app, an inspection would make sense.

12. Juli 2026 14:48 als Antwort auf Nuray_

Thanks for posting your question in the Apple Support Communities. We have a Community for English speakers here: Official Apple Support Community


Please feel free to join and post your question there, or repost your question in German here: Offizielle Apple Support Community


Have a nice day!


Gut zu wissen:


nicht alle Menschen in der Community sind in der englischen Sprache sicher. Bitte schriebe in deutsche rSprache oder nutze die englischsprachige Community.



When I use my AirPods during WhatsApp calls, people often can’t hear me, and the connection becomes unstable.

Willkommen in der Apple Support Community
Ein Forum, in dem Apple-Kunden sich gegenseitig mit ihren Produkten helfen. Melde dich mit deinem Apple Account an, um Mitglied zu werden.