13 Pro green screen issue

Question

13 Pro green screen issue

So I recently got the green screen of death on my iPhone 13 Pro. It sucks to be honest. The device has no physical damage and no water damage. Used with extreme care, and the green screen issue just popped up out of nowhere. Display replacements were 249 euros last week. This week it's 339 euros. My current trade-in value estimate from Apple is 205 euros for a fully functional phone. Getting the display fixed for that price doesn't seem to be sensible. Does Apple provide any goodwill repair services for such issues?

iPhone 13 Pro, iOS 26

Gepostet am 13. Juli 2026 22:43

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Answer 1

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13. Juli 2026 23:05 als Antwort auf humayoonjr

Goodwill support is handled case by case, so no one here can guarantee it.

I’d contact Apple Support and ask them to inspect the iPhone and review your repair options, especially since there’s no physical or liquid damage. The online price is only an estimate; the final cost is confirmed after inspection.

If the screen is still usable, make a current backup before sending it in.

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Answer 2

13. Juli 2026 23:04 als Antwort auf humayoonjr

Du bist hier in einem deutschsprachigen Forum, also poste bitte auf Deutsch oder nutze den Übersetzungsdienst oder einen externen Übersetzer (Google, Deepl).

Falls du es vorziehst, auf Englisch zu posten, steht dir 24/7 das US-Forum unter Official Apple Support Community zur Verfügung.

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