EtreCheck version: 5.7.2 (5247)
Report generated: 2021-05-25 15:27:02
Download EtreCheck from https://etrecheck.com
Runtime: 3:04
Performance: Excellent
Sandbox: Enabled
Full drive access: Enabled

Problem: Beachballing

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Apps crashing - There have been numerous app crashes.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2017)
  iMac Model: iMac18,2
  3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 560 - VRAM: 4 GB
    iMac (built-in) 3360 x 1890

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 (APFS) [APFS Container] (Shared)
          disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 514 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used)
        disk2s5 - M******************s (APFS) [APFS Virtual drive] (Shared - 348.49 GB used)
        disk2s6 - Update (APFS) (Shared - 5 MB used)

  disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x2 NVM Express
    disk1s1 - EFI [EFI] 315 MB
    disk1s2 [APFS Fusion Drive] 27.69 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 (APFS) [APFS Container] (Shared)
          disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 514 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used)
        disk2s5 - M******************s (APFS) [APFS Virtual drive] (Shared - 348.49 GB used)
        disk2s6 - Update (APFS) (Shared - 5 MB used)

  disk3 - ADATA HD330 1.00 TB
  External USB 5 Gbit/s USB
    disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk3s2 - T*********E (Journaled HFS+) 999.86 GB (872.31 GB used)

Mounted Volumes:
  disk2s1s1 - Macintosh HD [APFS Snapshot]
    1.03 TB (Shared - 15.35 GB used, 673.33 GB available, 658.18 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s2 - Preboot [APFS Preboot]
    1.03 TB (Shared - 514 MB used, 658.18 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk2s4 - VM [APFS VM]
    1.03 TB (Shared - 1 MB used, 658.18 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk2s5 - M******************s [APFS Virtual drive]
    1.03 TB (Shared - 348.49 GB used, 673.33 GB available, 658.18 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk2s6 - Update
    1.03 TB (Shared - 5 MB used, 658.18 GB free)
    APFS
    Mount point: /System/Volumes/Update

  disk3s2 - T*********E
    999.86 GB (872.31 GB used, 127.63 GB available, 127.55 GB free)
    Journaled HFS+
    Mount point: /Volumes/T*********E

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Big Sur 11.3.1 (20E241) 
  Time since boot: Less than an hour

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Apps: 2

Kernel Extensions:
  /Applications/Parallels Desktop.app
    prl_hypervisor.kext - com.parallels.kext.hypervisor (15.1.5 47309 - SDK 10.9)
    prl_netbridge.kext - com.parallels.kext.netbridge (15.1.5 47309 - SDK 10.9)
    prl_usb_connect.kext - com.parallels.kext.usbconnect (15.1.5 47309 - SDK 10.9)
    prl_vnic.kext - com.parallels.kext.vnic (15.1.5 47309 - SDK 10.9)

  /Library/Extensions
    Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10)
    CanonCUPSFAXUSBClassDriver.kext - com.canon.cups.fax.print.kext.usbprintclass (4.15.2 - SDK 10.14)
    EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.4.3)
    hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.5 - SDK 10.13)
    hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.12.1 - SDK 10.13)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  181 Apple tasks
  [Running]  137 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  187 Apple tasks
  [Running]  137 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-09)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-05-25)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-13)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 0  - installed )
  [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-01-28)
  [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-01-28)
  [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2019-08-29)
  [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2019-08-29)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05)
  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-25)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-25)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-13)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-13)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )
  [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-01-28)
  [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-01-28)

User Launch Agents:
  [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2021-05-25)
  [Running] com.hp.productresearch.plist (HP Inc. - installed 2021-05-25)
  [Loaded] com.racsa.componentefirma.plist (Apple - installed 2020-01-01)

User Login Items:
  [Running] Google Drive (Google, Inc. - installed 2021-05-21)
    Application
    /Applications/Google Drive.app

  [Loaded] Microsoft Teams (Microsoft Corporation - installed 2021-05-13)
    Application
    /Applications/Microsoft Teams.app

  [Running] OneDrive (Microsoft Corporation - installed 2021-05-25)
    Application
    /Applications/OneDrive.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-05-25)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-05-25)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-02-05)
    Modern Login Item
    /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-05-21)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-08-25)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Running] HP Product Research (HP Inc. - installed 2019-08-25)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Running] Mail (Apple - installed 2020-01-01)
    Application
    /System/Applications/Mail.app

Internet Plug-ins:
  AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-13)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-13)

Safari Extensions:
  "Open In" button for Internet Explorer (Parallels International GmbH - installed 2020-09-25)

Backup:
  Skip System Files: No
  Mobile backups: No
  Auto backup: Yes
  Destinations: 
    T*********E [Local] (Last used)
      Total size: 999.86 GB
      Total number of backups: 56
      Oldest backup: 2020-08-31 15:56:19
      Last backup: 2021-05-25 15:16:45
  9 local snapshots
  Oldest local snapshot: 2021-05-24 15:31:01
  Last local snapshot: 2021-05-25 15:02:30

Performance:
  System Load: 1.79 (1 min ago) 1.54 (5 min ago) 1.51 (15 min ago)
  Nominal I/O speed: 33.64 MB/s
  File system: 27.46 seconds
  Write speed: 436 MB/s
  Read speed: 1454 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 3 %
  User: 6 %
  Idle: 91 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 19.02 % (?)
  EtreCheck 9.99 % (App Store)
  Finder 4.87 % (Apple)
  Music 1.52 % (Apple)
  HP Device Monitor 0.18 % (HP Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 461 MB (App Store)
  Microsoft Word 211 MB (Microsoft Corporation)
  AdobeReader 205 MB (Adobe Systems, Inc.)
  Mail 158 MB (Apple)
  Safari 138 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 1 MB / 263 KB (?)
  Mail 228 KB / 19 KB (Apple)
  OneDrive 19 KB / 5 KB (Microsoft Corporation)
  routined 0 B / 0 B (Apple)
  homed 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 38 MB
  Used RAM: 5.18 GB
  Cached files: 2.78 GB

  Available RAM: 2.82 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2021-04-28 Xcode (12.5)
  2021-04-30 EagleFiler (1.9.4)
  2021-05-01 Planner 5D (4.4.8)
  2021-05-01 macOS 11.3 (11.3)
  2021-05-04 macOS 11.3.1 (11.3.1)
  2021-05-04 MRTConfigData (1.78)
  2021-05-05 Total Video Converter Lite (3.7.0)
  2021-05-12 Microsoft PowerPoint (16.49.21050901)
  2021-05-12 Microsoft Excel (16.49.21050901)
  2021-05-12 Microsoft Word (16.49.21050901)
  2021-05-13 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155)
  2021-05-13 Microsoft Teams (1.00.411161)
  2021-05-13 Microsoft AutoUpdate (4.35.21050901)
  2021-05-15 XProtectPlistConfigData (2146)
  2021-05-18 Motif (2.6.0)
  2021-05-21 WhatsApp (2.2119.6)
  2021-05-21 Google Drive (1.3.16.173)

Diagnostics Information (past 7-30 days):
  2021-05-25 14:27:12 Microsoft Word.app Hang (2 times)
    Executable: /Applications/Microsoft Word.app

  2021-05-25 14:27:12 Preview.app Hang (2 times)
    Executable: /System/Applications/Preview.app

  2021-05-25 10:52:15 ExternalQuickLookSatellite-x86_64 Crash (8 times)
    Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/ExternalQuickLookSatellite-x86_64.xpc/Contents/MacOS/ExternalQuickLookSatellite-x86_64
    Details:
      dyld3 mode
      qlmanage --diag 6571367.444370 6571367.444369
      last threaded generator: com.syniumsoftware.LogoistMacQuicklookPlugin
      Cache Stats: count=0 size=0B non-volatile=0B peakCount=0 peakSize=0B p
      eakNVSize=0B

  2021-05-25 08:54:44 com.apple.quicklook.ThumbnailsAgent High CPU Use (3 times)
    Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent

  2021-05-20 09:51:53 Total Video Converter Lite.app Crash
    Executable: /Applications/Total Video Converter Lite.app
    Details:
      *** Terminating app due to uncaught exception 'NSInternalInconsistency
      Exception', reason: 'NSWindow drag regions should only be invalidated 
      on the Main Thread!'
      terminating with uncaught exception of type NSException
      abort() called

  2021-05-20 09:44:28 mds_stores Crash
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores
    Details:
      dyld3 mode
      [0x700005243000] *warn* 	0. id:33 flags:e7
      [0x700005243000] *warn* indexSet:0x7ff35dc65ad0 count:1 current:-1
      [0x700005243000] *warn* 	live.0. id:32 flags:88
      [0x700005243000] *warn* indexSet:0x7ff35de6a640 count:1 current:0
      [0x700005243000] *warn* 	1. id:28 flags:89
      [0x700005243000] *warn* 	0. id:27 flags:87
      [0x700005243000] *warn* indexSet:0x7ff35de92db0 count:2 current:-1
      [0x700005243000] *warn* 	live.0. id:32 flags:88
      [0x700005243000] *warn* indexSet:0x7ff35de6a640 count:1 current:0
      [0x700005243000] *warn* 	1. id:28 flags:89
      [0x700005243000] *warn* 	0. id:27 flags:87
      [0x700005243000] *warn* indexSet:0x7ff35de92db0 count:2 current:-1
      [0x700005243000] *warn* 	1. id:28 flags:89
      [0x700005243000] *warn* indexSet:0x7ff35f87cde0 count:1 current:-1
      [0x70000513d000] *warn* 	0. id:1 flags:87
      [0x70000513d000] *warn* indexSet:0x7ff35dc16cd0 count:1 current:-1
      [0x70000513d000] *warn* 	live.4. id:30 flags:88
      [0x70000513d000] *warn* 	live.3. id:29 flags:8f
      [0x70000513d000] *warn* 	live.2. id:31 flags:e7
      [0x70000513d000] *warn* 	live.1. id:4 flags:e7
      [0x70000513d000] *warn* 	live.0. id:3 flags:e7
      [0x70000513d000] *warn* indexSet:0x7ff35de15a80 count:5 current:4
      [0x7000050ba000] SIPersistentIDStoreGetParentForOid error:2 at:1465 oi
      d:115 parent:0
      [0x7000054d2000] SIPersistentIDStoreGetParentForOid error:2 at:1465 oi
      d:115 parent:0
      [0x7000055d8000] *warn* 	0. id:27 flags:80
      [0x7000055d8000] *warn* indexSet:0x7ff35f841f60 count:1 current:-1
      [0x7000055d8000] *warn* 	live.0. id:28 flags:88
      [0x7000055d8000] *warn* indexSet:0x7ff35f87cde0 count:1 current:0
      [0x7000055d8000] Unexpected transaction id -1 != 1
      [0x7000055d8000] Unexpected transaction id -1 != 1
      [0x7000055d8000] *warn* Finished internal consistency check for /Syste
      m/Volumes/Data/Volumes/DISK_IMG/.Spotlight-V100/Store-V2/C55947A1-A59D
      -4155-9804-9939768CC9B0. Checks: 9 Missing:0 Inconsistent:0 Missing de
      letes:0
      [0x7000055d8000] *warn* Starting internal consistency check for /Syste
      m/Volumes/Data/Volumes/DISK_IMG/.Spotlight-V100/Store-V2/C55947A1-A59D
      -4155-9804-9939768CC9B0
      [0

  2021-05-20 09:33:41 makequeuesagent Crash
    Executable: /System/Library/Printers/Libraries/makequeuesagent
    Details:
      dyld3 mode

  2021-05-19 09:11:58 Finder.app Hang
    Executable: /System/Library/CoreServices/Finder.app

  2021-05-18 17:16:32 trustd High CPU Use
    Executable: /usr/libexec/trustd


End of report