EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-04-28 09:52:13
Download EtreCheckPro from https://etrecheck.com
Runtime: 6:34
Performance: Below Average
Problem: Computer is restarting
Major Issues:
    Anything that appears on this list needs immediate attention. 
    Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.
    Heavy CPU usage - Some processes are using an unusually high amount of CPU.
    Obsolete hardware - This computer may be considered obsolete.
    Safe mode - This computer is running in Safe Mode.
Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
    High battery cycle count - Your battery may be losing capacity.
    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
    System modifications - There are a large number of system modifications running in the background.
    Runaway user process - A user process is using a large percentage of your CPU.
    Low performance - EtreCheck report took an unusually long time to run.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
    MacBook Pro (Retina, 13-inch, Late 2012) - Obsolete!
    MacBook Pro Model: MacBookPro10,2
    2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core
    8 GB RAM - Not upgradeable
        BANK 0/DIMM0 - 4 GB DDR3 1600 
        BANK 1/DIMM0 - 4 GB DDR3 1600 
    Battery: Health = Normal - Cycle count = 1124
Video Information:
    Intel HD Graphics 4000 - VRAM: 1536 MB
        Color LCD (built-in) 2560 x 1600
Drives:
    disk0 - Aura Pro S MB258 500.11 GB (Solid State - TRIM: No)
    Internal SATA 6 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 499.90 GB
            disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes)
                disk1s1 - M******************s (APFS) [APFS Virtual drive] (Shared - 248.87 GB used)
                disk1s2 - Macintosh HD (APFS) (Shared - 11.34 GB used)
                disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 83 MB used)
                disk1s4 - Recovery (APFS) [Recovery] (Shared - 526 MB used)
                disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
Mounted Volumes:
    disk1s1 - M******************s [APFS Virtual drive]
        499.90 GB (Shared - 248.87 GB used, 246.41 GB available, 237.85 GB free)
        APFS
        Mount point: /System/Volumes/Data
        Encrypted
    disk1s2 - Macintosh HD
        499.90 GB (Shared - 11.34 GB used, 246.41 GB available, 237.85 GB free)
        APFS
        Mount point: /
        Encrypted
        Read-only: Yes
    disk1s5 - VM [APFS VM]
        499.90 GB (Shared - 1.07 GB used, 237.85 GB free)
        APFS
        Mount point: /private/var/vm
Network:
    Interface usbmodem1420: MT65xx Preloader
    Interface en8: Thunderbolt Ethernet
    Interface en0: Wi-Fi
        802.11 a/b/g/n
    Interface en3: Bluetooth PAN
    Interface en4: ZTE WCDMA Technologies MSM
    Interface bridge0: Thunderbolt Bridge
    iCloud Quota: 93.26 GB available
System Software:
    macOS Catalina 10.15.7 (19H1030) 
    Time since boot: Less than an hour
    Safe Mode: Enabled
Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled
    Antivirus software: Apple
Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
        Details: Exact match found in the legitimate list - probably OK
    Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
        Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
        Details: Exact match found in the legitimate list - probably OK
    Login Item: /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app
    Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
    Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
    Plugin: ~/Library/Internet Plug-Ins/VideoconferenciaTelmexPlugIn.plugin
    Apps: 54
Kernel Extensions:
    /Library/Application Support/Fortinet/FortiClient/nke
        [Not Loaded] vpn_kext.kext - com.fortinet.fct.kext.ipsec (Fortinet, Inc, 1.0 - SDK 10.13)
        [Not Loaded] fctrouternke.kext - com.fortinet.kext.fctrouternke (Fortinet, Inc, 1.0 - SDK 10.15)
    /Library/Application Support/VirtualBox
        [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (Oracle America, Inc., 6.0.12)
        [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (Oracle America, Inc., 6.0.12)
        [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (Oracle America, Inc., 6.0.12)
        [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (Oracle America, Inc., 6.0.12)
System Launch Agents:
    [Not Loaded] 17 Apple tasks
    [Loaded] 175 Apple tasks
    [Running] 121 Apple tasks
System Launch Daemons:
    [Not Loaded] 37 Apple tasks
    [Loaded] 187 Apple tasks
    [Running] 111 Apple tasks
Launch Agents:
    [Not Loaded] com.fortinet.forticlient.credential_store.plist (Fortinet, Inc - installed 2020-03-10)
    [Not Loaded] com.fortinet.forticlient.fct_launcher.plist (Fortinet, Inc - installed 2020-03-10)
    [Not Loaded] com.fortinet.forticlient.vpn.vpn_control.plist (Fortinet, Inc - installed 2020-03-10)
    [Not Loaded] org.macosforge.xquartz.startx.plist (Apple - installed 2016-10-26)
Launch Daemons:
    [Not Loaded] amsdstat.plist (Apple - installed 2020-09-21)
    [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
    [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
    [Not Loaded] com.apple.postfixsetup.plist (Apple - installed 2019-08-24)
    [Not Loaded] com.fortinet.forticlient.config.plist (Fortinet, Inc - installed 2020-03-10)
    [Not Loaded] com.fortinet.forticlient.servctl.plist (Fortinet, Inc - installed 2020-03-10)
    [Not Loaded] com.fortinet.forticlient.vpn.plist (Fortinet, Inc - installed 2020-03-10)
    [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-05-29)
    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-05-30)
    [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-09-08)
    [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-24)
    [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2021-04-05)
    [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
    [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-10-08)
User Login Items:
    [Not Loaded] AppCleaner Helper (? - installed 2019-10-22)
        Modern Login Item
        /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app
    [Not Loaded] HolaTranslator Launcher (App Store - installed 2021-04-26)
        Modern Login Item
        /Applications/HolaTranslator.app/Contents/Library/LoginItems/HolaTranslator Launcher.app
    [Not Loaded] Messenger Login Helper (App Store - installed 2021-04-12)
        Modern Login Item
        /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app
    [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-25)
        Modern Login Item
        /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
    [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25)
        Modern Login Item
        /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
Internet Plug-ins:
    Silverlight: 4.1.10329.0 (? - installed 2013-07-09)
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-19)
    AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-19)
    SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-27)
User Internet Plug-ins:
    VideoconferenciaTelmexPlugIn: ZoomBundleVersionNumber (? - installed 2020-05-19
Safari Extensions:
    AdBlock Engine (App Store - installed 2021-04-26)
    AdBlock Icon (App Store - installed 2021-04-26)
    Ghostery Lite Content Blocker - Cosmetic Filters (App Store - installed 2020-10-06)
    Ghostery Lite Content Blocker - Network Filters (App Store - installed 2020-10-06)
    Ghostery Lite Content Blocker - Privacy Filters (App Store - installed 2020-10-06)
    Ghostery Lite Safari Extension (App Store - installed 2020-10-06)
    HolaTranslator for Safari (App Store - installed 2021-04-26)
    Rapport Content Blocker (Trusteer LTD - installed 2020-10-13)
    Rapport Extension (Trusteer LTD - installed 2020-10-13
    Webex Meetings (Cisco - installed 2020-11-21)
3rd Party Preference Panes:
    Trusteer Endpoint Protection (Trusteer LTD - installed 2019-10-27)
Backup:
    Skip System Files: No
    Auto backup: Yes
    Volumes being backed up: 
        Macintosh HD: Disk size: 499.90 GB - Disk used: 262.05 GB 
    Destinations: 
        M*****A [Local] (Last used)
            Total size: 1.09 TB
            Total number of backups: 8
            Oldest backup: 2020-05-23 00:36:31
            Last backup: 2021-04-27 17:30:35
    9 local snapshots
    Oldest local snapshot: 2021-04-27 09:51:07
    Last local snapshot: 2021-04-28 09:33:56
Performance:
    System Load: 2.47 (1 min ago) 5.05 (5 min ago) 9.16 (15 min ago)
    Nominal I/O speed: 2.41 MB/s
    File system: 54.02 seconds
    Write speed: 469 MB/s
    Read speed: 497 MB/s
CPU Usage Snapshot:
    Type Overall
    System: 12 %
    User: 29 %
    Idle: 60 %
Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    system_profiler (2) 82.62 % (Apple)
    EtreCheckPro 55.52 % (Etresoft, Inc.)
    trustd (3) 28.24 % (Apple)
    iconservicesagent (2) 19.64 % (Apple)
    kernel_task 12.42 % (Apple)
Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    com.apple.WebKit.WebContent (5) 1.02 GB (Apple)
    system_profiler (2) 636 MB (Apple)
    EtreCheckPro 605 MB (Etresoft, Inc.)
    com.apple.SafariServices.ExtensionHelper 268 MB (Apple)
    Safari 232 MB (Apple)
Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    apsd 974 KB / 80 KB (Apple)
    exchangesyncd 148 KB / 20 KB (Apple)
    CalendarAgent 142 KB / 17 KB (Apple)
    mDNSResponder 81 KB / 41 KB (Apple)
    netbiosd 23 KB / 3 KB (Apple)
Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    system_profiler (2) 36 (Apple)
    trustd (3) 13 (Apple)
    WindowServer 3 (Apple)
    syspolicyd 1 (Apple)
    bluetoothd 0 (Apple)
Virtual Memory Information:
    Physical RAM: 8 GB
    Free RAM: 43 MB
    Used RAM: 4.25 GB
    Cached files: 3.71 GB
    Available RAM: 3.75 GB
    Swap Used: 0 B
Software Installs (past 60 days):
    Install Date Name (Version)
    2021-03-01 Dispositivo móvil (1.0.0.0)
    2021-03-04 SimpleMind Lite (1.28.3)
    2021-03-05 iMovie (10.2.3)
    2021-03-10 Playgrounds (3.2.0.0)
    2021-03-17 Drive Clean (1.3)
    2021-03-18 Adobe Acrobat Reader DC (Continuous) (21.001.20145)
    2021-03-20 Duplicate File Finder (6.13)
    2021-04-05 Microsoft Teams (1.00.408872)
    2021-04-12 Messenger (97.11.116)
    2021-04-14 Malwarebytes for Mac (1.0)
    2021-04-16 XProtectPlistConfigData (2144)
    2021-04-19 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149)
2021-04-22 Bible Study (6.9.4)
    2021-04-26 Kindle (1.31.0)
    2021-04-26 Microsoft Remote Desktop (10.6.4)
    2021-04-26 AdBlock (1.28.2)
    2021-04-26 HolaTranslator (2.1.1)
    2021-04-26 Actualización de Seguridad de macOS Catalina 2021-002 (10.15.7)
    2021-04-26 Safari (14.1)
    2021-04-27 Gatekeeper Compatibility Data (1.0)
    2021-04-27 MRTConfigData (1.77)
Diagnostics Information (past 7-30 days):
    2021-04-28 09:27:07 Kernel Panic (10 times)
        Details:
            panic(cpu 1 caller 0xffffff8004124998): "kfree: size 4194304 > kalloc_
            largest_allocated 2097152"@/AppleInternal/BuildRoot/Library/Caches/com
            .apple.xbs/Sources/xnu/xnu-6153.141.28.1/osfmk/kern/kalloc.c:868
        3rd party kernel extensions: 
            com.coriolis-systems.driver.Snapshot
    2021-04-28 00:33:21 com.apple.iCloudHelper - Crash
        Executable: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/XPCServices/com.apple.iCloudHelper.xpc/Contents/MacOS/com.apple.iCloudHelper
        Details: 
            dyld3 mode
    2021-04-27 16:20:29 trustd - High CPU Use
        Executable: /usr/libexec/trustd
    2021-04-27 14:07:40 QuickLookSatellite - High CPU Use
        Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellite
    2021-04-27 11:26:21 Extensions.prefPane - Crash
        Executable: /System/Library/PreferencePanes/Extensions.prefPane
        Details: 
            dyld3 mode
            Crashing on exception: *** -[__NSArrayM objectAtIndexedSubscript:]: in
            dex 2 beyond bounds [0 .. 1]
            ù, à 
    2021-04-27 09:52:59 backupd - High CPU Use
        Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
    2021-04-24 20:29:01 exchangesyncd - Crash
        Executable: /System/Library/PrivateFrameworks/ExchangeSync.framework/Versions/A/exchangesyncd
        Details: 
            dyld3 mode
End of report