EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-04 12:16:46 Download EtreCheckPro from https://etrecheck.com Runtime: 4:11 Performance: Good Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Small backup drive - Time Machine backup drive is too small. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes) disk2s1 - M********s (APFS) [APFS Virtual drive] (Shared - 1.50 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 152 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes) disk2s1 - M********s (APFS) [APFS Virtual drive] (Shared - 1.50 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 152 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) Mounted Volumes: disk2s1 - M********s [APFS Virtual drive] 2.12 TB (Shared - 1.50 TB used, 610.14 GB available, 598.84 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 2.12 TB (Shared - 1 MB used, 598.84 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 2.12 TB (Shared - 11.24 GB used, 610.14 GB available, 598.84 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en6: iPad Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 iCloud Quota: 1.82 TB available System Software: macOS Catalina 10.15.7 (19H1030) Time since boot: Less than an hour Notifications: Microsoft Outlook.app 99 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Security Risk! - Adobe Flash Player installed! Unsigned Files: Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Apps: 2 Kernel Extensions: /Applications/Radio Silence.app [Loaded] Radio Silence.kext - com.radiosilenceapp.nke.filter (2.2 - SDK 10.12) /Library/Extensions [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.31.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 165 Apple tasks [Running] 130 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 169 Apple tasks [Running] 132 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-04-25) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-15) [Loaded] com.radiosilenceapp.agent.plist (Juuso Salonen - installed 2017-09-24) [Not Loaded] com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-12-21) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-12-21) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-24) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-01) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-25) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-10-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-09-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-19) [Loaded] com.radiosilenceapp.nke.plist (Apple - installed 2021-04-16) [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-12-21) [Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-12-21) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13) [Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Microsoft Corporation - installed 2021-04-25) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-27) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-22) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2017-10-10) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] Dropbox (Dropbox, Inc. - installed 2021-04-28) Application /Applications/Dropbox.app [Running] OneDrive (Microsoft Corporation - installed 2021-04-25) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-04-25) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-04-25) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2019-08-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-11-05) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-22) FlashPlayer-10.6: 32.0.0.465 (? - installed 2020-12-08) Flash Player: 32.0.0.465 (? - installed 2020-12-08) AdobePDFViewer: 21.001.20142 (Adobe Systems, Inc. - installed 2021-03-22) Safari Extensions: Webex Meetings (Cisco - installed 2021-03-02) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-11-24) Backup: Time Machine information not available without Full Drive Access. 4 local snapshots Oldest local snapshot: 2021-05-03 13:19:58 Last local snapshot: 2021-05-04 12:10:45 Performance: System Load: 3.34 (1 min ago) 2.88 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 22.37 MB/s File system: 12.51 seconds Write speed: 271 MB/s Read speed: 1676 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 4 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.22 % (Etresoft, Inc.) mdworker (2) 10.43 % (Apple) logd 9.50 % (Apple) kernel_task 4.80 % (Apple) bird 1.64 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Excel 1.48 GB (Microsoft Corporation) EtreCheckPro 556 MB (Etresoft, Inc.) Dropbox (3) 446 MB (Dropbox, Inc.) com.apple.WebKit.WebContent (5) 443 MB (Apple) mdworker_shared (18) 340 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Spotify 2 MB / 140 KB (Spotify) mDNSResponder 778 KB / 195 KB (Apple) Dropbox 199 KB / 215 KB (Dropbox, Inc.) apsd 10 KB / 37 KB (Apple) cloudd 19 KB / 9 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker (2) 23 (Apple) Spotify 1 (Spotify) warmd 1 (Apple) Dropbox Web Helper (3) 1 (Dropbox, Inc.) WindowServer 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 228 MB Used RAM: 8.95 GB Cached files: 6.82 GB Available RAM: 7.05 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-08 iMovie (10.2.3) 2021-03-16 Zoom (5.5.13148.0305) 2021-03-22 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-03-23 Numbers (11.0) 2021-03-23 Pages (11.0) 2021-04-05 Keynote (11.0) 2021-04-15 Microsoft AutoUpdate (4.34.21041102) 2021-04-15 Microsoft OneNote (16.48.21041102) 2021-04-27 Microsoft Excel (16.48.21041102) 2021-04-27 Microsoft Outlook (16.48.21041102) 2021-04-27 Microsoft PowerPoint (16.48.21041102) 2021-04-27 Microsoft Word (16.48.21041102) 2021-04-28 Actualización de Seguridad de macOS Catalina 2021-002 (10.15.7) 2021-04-28 Safari (14.1) 2021-04-30 XProtectPlistConfigData (2145) 2021-04-30 MRTConfigData (1.78) 2021-04-30 macOS Big Sur (11.3) Diagnostics Information (past 7-30 days): 2021-05-04 12:04:08 Kernel Panic 2021-04-28 03:23:53 mdsync High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2021-04-28 03:22:51 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report