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Pregunta: Update Problem- IPhone Will Not Work

I recently received an Orange SIM card for my IPhone 7 while studying abroad in Spain this semester, which has been working perfectly. However, when I plugged my IPhone into my computer to install the new update, I received the message that the IPhone could not be updated and I needed to restore the phone to its original factory settings. When I tried to this, the IPhone still rejected the restoration and now will not even let me get to my home page. The phone says that I need Apple support and to connect my phone to iTunes, but still no change, I have even tried putting in my old SIM card with no luck. Please let me know if there is anything else I should try, I am desperate and cannot even use the most

iPhone 7

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2/10/2017 04:17 PM en respuesta a delaneyv14 En respuesta a delaneyv14

Hello delaneyv14,


I think you have two options:


1. To put your iPhone in recovery mode (but you will lose things if you have not made a back up prior) If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


2. To reach Tech support Contact Apple for support and service - Apple Support


Regards!

2/10/2017 04:17 PM

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Pregunta: Update Problem- IPhone Will Not Work