Pregunta: loss of pictures and videos
hello, i bought a new iphone recently so before changing from an iphone 7 to an iphone 8 plus i made a back up from icloud.
i recently was on a trip and i took lots of pictures and filmed about 460 videos.
today when i set up my new iphone, i opened the photos app and a lot half my pictures and videos from that trip were missing once all pictures were download to my iphone from the back up.
i don’t know what to do, i have at least 2000 photos and 200 videos missing from 5 days. those photos don’t appear on icloud but i don’t understand how this could happen if i pay for 200gb from the family plan and other 50gb for me. this has never happened to me before and i need the pictures and videos that are missing. what can i do?