Loss of pictures and videos
Hello, i bought a new iphone recently so before changing from an iphone 7 to an Iphone 8 plus i made a back up from icloud.
I recently was on a trip and i took lots of pictures and filmed about 460 videos.
Today when i set up my new iphone, i opened the photos app and a lot half my pictures and videos from that trip were missing once all pictures were download to my iphone from the back up.
I don’t know what to do, i have at least 2000 photos and 200 videos missing from 5 days. Those photos don’t appear on icloud but i don’t understand how this could happen if i pay for 200gb from the family plan and other 50gb for me. This has never happened to me before and i NEED the pictures and videos that are missing. What can i do?