mon mot de passe est refusé
mon compte apple fonctionne mais pas avec itunes, mon mot de passe n'est pas reconnu
mon compte apple fonctionne mais pas avec itunes, mon mot de passe n'est pas reconnu
Démarrage en mode sans échec. Vérifier si cela fonctionne
Cela ne fonctionne toujours pas :
Redémarrage de votre iPhone, iPad ou iPod touch - Assistance Apple
Démarrage en mode sans échec. Vérifier si cela fonctionne
Cela ne fonctionne toujours pas :
Redémarrage de votre iPhone, iPad ou iPod touch - Assistance Apple
Je n'en demandais pas tant 🙂
Mac Mini Mid-2011
Etape 1
1A- Vérifier les mises à jour de votre routeur internet et borne WiFi (Redémarré les).
1B- Démarrage en mode sans échec
2C - Préférence Système -> Sécurité et confidentialité - > Option de coup-feu ->
Désactivé temporairement le coupe-feu
ou
NON = Bloquer toutes les connections entrantes
OUI = Autoriser automatiquement les logiciels signés …
Vérifier que iTunes est autorisé pour les connexions entrantes
NON = Activer le mode furtif
Etape 2
2A- Préférence Système -> iCloud
Fermer la session 5 min -> puis Se re-connecter
2B- Préférence Système -> App Store ->
OUI = Recherche des mise à jour automatique = OUI
OUI = Installer les fichiers de données système et les mise à jours de sécurité
Etape 3
Essayer de vous connecter à iTunes (toujours en mode mode sans échec)
Après toutes ces manipulations, mon mac mini n'est tjrs pas reconnu par Apple store. Pourtant le compte Apple me reconnait! Sur mon Ipad tout fonctionne! Icloud aussi me reconnait sur ipad mais pas sur mac mini....
L'assistance Apple ne comprends pas non plus, déception totale!
Michel
Bonjour, voici les infos, merci!
Mac mini
Identifiant du modèle : Macmini5,1
Nom du processeur : Intel Core i5
Vitesse du processeur : 2,3 GHz
Nombre de processeurs : 1
Nombre total de cœurs : 2
Cache de niveau 2 (par cœur) : 256 Ko
Cache de niveau 3 : 3 Mo
Mémoire : 8 Go
Version de la ROM de démarrage : MM51.0077.B1B
Version SMC (système) : 1.76f0
Réglages de coupe-feu :
Mode : Limiter le nombre de connexions entrantes pour certains services et applications
Services :
Apple Remote Desktop : Autoriser toutes les connexions
Partage de fichiers (AFP) : Autoriser toutes les connexions
Partage d’imprimante : Autoriser toutes les connexions
Apple Events distants : Autoriser toutes les connexions
Connexion à distance (SSH) : Autoriser toutes les connexions
Partage d’écran : Autoriser toutes les connexions
Applications :
com.apple.garageband10 : Autoriser toutes les connexions
com.apple.RemoteDesktopAgent : Autoriser toutes les connexions
com.bittorrent.uTorrent : Autoriser toutes les connexions
com.regularrateandrhythm.rowmotehelper : Autoriser toutes les connexions
com.skype.skype : Autoriser toutes les connexions
com.spotify.client : Autoriser toutes les connexions
Conservation de l’historique du coupe-feu : Oui
Mode furtif : Non
Vue d’ensemble du logiciel système :
Version du système : macOS 10.12.4 (16E195)
Version du noyau : Darwin 16.5.0
Volume de démarrage : Macintosh HD
Mode de démarrage : Normal
Nom de l’ordinateur : Mac mini de Michel
Nom de l’utilisateur : apple (apple)
Mémoire virtuelle sécurisée : activée
Protection de l’intégrité du système : activée
Temps depuis le démarrage : 17:06
Historiques :
syncservices.log :
Description : Historique des services de synchronisation
Date de modification : 17-04-10 11:20
Taille : 1 Ko
Contenu : 2017-04-10 10:47:35:366|AppleMobileDeviceHelper|5889|0x7fdcdfc0e8b0|ISyncManager|Warning| Sync Server was - Active Last Time
2017-04-10 10:47:35:757|SyncServer|5890|0x7fc69e5050a0|Logging|Info| Logging initialized, engine version 726 : log level 3
2017-04-10 10:49:37:510|SyncServer|5890|0x7fc69e5050a0|Server|Info| Cancelling all sync plans.
2017-04-10 10:49:37:572|SyncServer|5890|0x7fc69e5050a0|Server|Info| Goodnight, Gracie.
2017-04-10 11:14:04:650|SyncServer|6350|0x7fd349c0d500|Logging|Info| Logging initialized, engine version 726 : log level 3
2017-04-10 11:16:05:122|SyncServer|6350|0x7fd349c0d500|Server|Info| Cancelling all sync plans.
2017-04-10 11:16:05:157|SyncServer|6350|0x7fd349c0d500|Server|Info| Goodnight, Gracie.
2017-04-10 11:16:23:497|AppleMobileDeviceHelper|5889|0x7fdcdfc0e8b0|ISyncManager|Warning| Sync Server was - Active Last Time
2017-04-10 11:16:23:543|SyncServer|6387|0x7f9eb1c04d00|Logging|Info| Logging initialized, engine version 726 : log level 3
2017-04-10 11:18:23:673|SyncServer|6387|0x7f9eb1c04d00|Server|Info| Cancelling all sync plans.
2017-04-10 11:18:23:678|SyncServer|6387|0x7f9eb1c04d00|Server|Info| Goodnight, Gracie.
2017-04-10 11:18:40:934|SyncServer|6417|0x7ffa87e061f0|Logging|Info| Logging initialized, engine version 726 : log level 3
2017-04-10 11:20:42:032|SyncServer|6417|0x7ffa87e061f0|Server|Info| Cancelling all sync plans.
2017-04-10 11:20:42:037|SyncServer|6417|0x7ffa87e061f0|Server|Info| Goodnight, Gracie.
system.log :
Description : Historique du système
Date de modification : 17-04-29 10:43
Taille : 14 Ko
Contenu : Apr 29 00:21:22 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 00:21:22 Mac-mini-de-Michel True Key[593]: [0429/002122:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.AccountPolicyHelper" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.callhistory.asl.conf" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.cdscheduler" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.clouddocs" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.contacts.ContactsAutocomplete" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.contacts.ContactsUICore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.coreaudio" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.CoreDuetAdmissionControl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.family.asl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.icloud.fmfd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 --- last message repeated 2 times ---
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.mkb" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.mkb.internal" sharing output destination "/private/var/log/keybagd.log" with ASL Module "com.apple.mkb".
Output parameters from ASL Module "com.apple.mkb" override any specified in ASL Module "com.apple.mkb.internal".
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.networking.symptoms" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 --- last message repeated 2 times ---
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:21:25 Mac-mini-de-Michel syslogd[57]: Configuration Notice:
ASL Module "com.apple.secinitd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Apr 29 00:22:10 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x608003837370 holds 0x2121212121212121 instead of 0x60000303cea0. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 02:10:09 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 02:10:09 Mac-mini-de-Michel True Key[593]: [0429/021009:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 03:58:56 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 03:58:56 Mac-mini-de-Michel True Key[593]: [0429/035856:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 03:58:56 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): Service "com.apple.emond.aslmanager" tried to hijack endpoint "com.apple.aslmanager" from owner: com.apple.aslmanager
Apr 29 03:58:56 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): Service "com.apple.emond.aslmanager" tried to hijack endpoint "com.apple.activity_tracing.cache-delete" from owner: com.apple.aslmanager
Apr 29 03:58:59 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.bsd.dirhelper[1074]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.bsd.dirhelper
Apr 29 05:47:43 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 05:47:43 Mac-mini-de-Michel True Key[593]: [0429/054743:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 05:48:19 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.quicklook[1143]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Apr 29 07:36:30 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 07:36:30 Mac-mini-de-Michel True Key[593]: [0429/073630:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 09:25:17 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 09:25:17 Mac-mini-de-Michel True Key[593]: [0429/092517:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 09:25:20 Mac-mini-de-Michel True Key[593]: [0429/092520:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 10:26:39 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 10:26:39 Mac-mini-de-Michel True Key[593]: [0429/102639:WARNING:dns_config_service_posix.cc(306)] Failed to read DnsConfig.
Apr 29 10:26:42 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Apr 29 10:26:42 Mac-mini-de-Michel ProtectedCloudKeySyncing[1184]: objc[1184]: Class UserRegistryDB is implemented in both /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage (0x7fffdf3b7848) and /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Helpers/Prote ctedCloudKeySyncing (0x10d092b60). One of the two will be used. Which one is undefined.
Apr 29 10:27:17 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Apr 29 10:27:18 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x608003c37530 holds 0x2121212121212121 instead of 0x60000062e0a0. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:27:43 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Apr 29 10:28:01 --- last message repeated 2 times ---
Apr 29 10:28:01 Mac-mini-de-Michel System Information[1276]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked
Apr 29 10:28:34 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.CoreRAID[1294]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreRAID
Apr 29 10:28:47 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.quicklook[1297]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Apr 29 10:31:16 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x608000231150 holds 0x2121212121212121 instead of 0x608004622040. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:32:22 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x600004627450 holds 0x2121212121212121 instead of 0x600002226da0. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:32:58 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.quicklook[1342]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Apr 29 10:33:18 Mac-mini-de-Michel System Information[1276]: assertion failed: 16E195: libxpc.dylib + 74307 [ABC45890-DA23-3A4A-B50B-1384BD4CBBDF]: 0x89
Apr 29 10:33:24 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Apr 29 10:34:01 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.CoreRAID[1390]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreRAID
Apr 29 10:34:12 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.quicklook[1398]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Apr 29 10:35:01 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.WebKit.Networking.4E98EE8B-4D85-4141-AA79-5F2639C35510[1422]): Service exited with abnormal code: 1
Apr 29 10:35:21 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x600000628f90 holds 0x2121212121212121 instead of 0x600004821900. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:35:23 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.quicklook[1438]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Apr 29 10:36:15 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x60000322f370 holds 0x2121212121212121 instead of 0x60800423d100. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:36:44 Mac-mini-de-Michel syslogd[57]: ASL Sender Statistics
Apr 29 10:37:12 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x60000463f0b0 holds 0x2121212121212121 instead of 0x608001a37a00. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:38:36 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x6080040253b0 holds 0x2121212121212121 instead of 0x600004638180. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:41:22 Mac-mini-de-Michel Screen Capture Tool-Lite[1467]: uniqueID = AppleUSBAudioEngine:Unknown Manufacturer:HD Webcam C615:9B6ACD10:1,modelID =HD Webcam C615:046D:082C localizedName=HD Webcam C615
Apr 29 10:41:22 Mac-mini-de-Michel Screen Capture Tool-Lite[1467]: uniqueID = AppleHDAEngineInput:1B,0,1,1:2,modelID =AppleHDA:33 localizedName=Built-in Input
Apr 29 10:42:07 Mac-mini-de-Michel Google Chrome[572]: objc[572]: __weak variable at 0x600002221730 holds 0x2121212121212121 instead of 0x6080044381a0. This is probably incorrect use of objc_storeWeak() and objc_loadWeak(). Break on objc_weak_error to debug.
Apr 29 10:42:18 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Apr 29 10:42:29 --- last message repeated 2 times ---
Apr 29 10:42:29 Mac-mini-de-Michel System Information[1475]: assertion failed: 16E195: libxpc.dylib + 74307 [ABC45890-DA23-3A4A-B50B-1384BD4CBBDF]: 0x89
Apr 29 10:42:40 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Apr 29 10:42:59 Mac-mini-de-Michel com.apple.xpc.launchd[1] (com.apple.CoreRAID[1531]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreRAID
J'ai besoin de plus d'information, (sans le numéro de série, ni le nom du disque):
À propos d’Informations système sur votre Mac - Assistance Apple
Merci! Tout fonctionne à merveille! Je n'y croyais pas mais vous m'avez impressionné!
Bonne fin de journée!
P.S. Apple N'a pas été capable de solutionner et vous avez réussi!
mon mot de passe est refusé