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Cellular data OFF

I have travelled a few times this year, and I have purchased from Bell in Canada the "Roaming Better" package. Basically, if I use my phone when roaming, the "Roaming Better" package is triggered and for the day I am being charged $10. For that $10, I can then use my phone for that day only (data and voice). However, to avoid being charged if I do not need the phone, I set my "Cellular Data" at OFF and my IMessage at OFF, and do not answer any calls coming in. However, it has occurred a few times where Bell claims I have exchange data and they have charged me that $10. How could that be if the cellular data is at the OFF position including IMessage being at OFF??? Is this a problem with my Iphone basically, as Bell claims there has been data exchanged between my phone and their network ??

iPhone SE, iOS 11.1.2

Publiée le 17 déc. 2017 à 21h28

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Question marquée comme Meilleure réponse

Publiée le 21 déc. 2017 à 10h49

Hi anlo17500,


Thanks for posting your question in the Apple Support Communities. We have a Community for English speakers here. Please feel free to join and post your question there, or repost your question in French here.

Cheers.

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Cellular data OFF

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