Question :

Question : I cant download free apps any more from app store

each time i go for a new app i should pass by paiment or i have to add my card even with free apps ... how can i solve this problem ? ( in my Settings of app store i have no paiment informaion i just selected none)

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2 mai 2018 à 08h01 en réponse à mazen En réponse à mazen

Hi Mazen,


As you say, you can just choose None and you should not be obliged to enter one. This prompt seems to be a problem indicator.


Have you checked your purchase history ? would you happen to have an order that seems open and still not paid ?


If that’s the case, follow Apple’s suggestions to resolve any billing issue :


https://support.apple.com/en-gb/HT203005

2 mai 2018 à 08h01

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Question : I cant download free apps any more from app store