I need help to reset my App Store balance to zero

Hello m-dysen,

 Welcome aboard our team but you’ve posted a question using the French Community.You may reach a better chance of receiving a reply sending it at English Community here: discussions.apple.com. 

Thanks

Bonjour 👋

Pour vider le solde de votre Identifiant Apple, il faut contacter le support Apple https://getsupport.apple.com/

En espérant avoir pu vous aider 😉