After erasing data on my MacBook, I couldn’t install the factory setting. I was previously working with macOS. No disk appears and in the window utility, it shows macOS X .
what can I do to get back the macOS?
MacBook Pro 13″, macOS 10.15
Hello! Thank you for posting in the Apple Support Community. We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.
Thanks!
Hi Radhay,
You're still here in French Community, best way would be sending your question as recommended by Dobbyy
fore more help to discussions.apple.com
About your two questions
1. I think downgrading isn't possible
2.the same password should be still valid
Bye
Hi, thanks for your welcome.
After erasing data on my MacBook to
sell it, I asked the factory settings and when I got to choose a disk, no disk appeared.
I restarted the MacBook, pressed: option + R
next I opened the window utility and got: Restore macOS X (Mountain Lion).
It seems that I made mistakes during the erasing process because I was working with macOS !
2 questions:
Factory setting failed
