your media &Purshases account has been disabled
I try to purchase more storage for my icloud and I always get the same message ( media& purshases has been disabled
I tried to change my payment method, but still same thing
iPhone 11 Pro Max, iOS 26
Question marquée comme
If you see a message saying, “You cannot login because your account has been locked”, or one saying “
If a message says 'Your Media & Purchases account has been disabled' - Apple Support “, click on this link ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 and choose the self help method, or a contact option.
For additional telephone contacts refer to: Contact Apple Support - Apple Support
Please note, this is the French language community for questions and replies in French. For additional and future assistance in English please post in the English language community. You will get a more speedy response, in English, from a larger community that's active 24/7. --> Official Apple Support Community