Unauthorized €39.99 Charge

Question

Niveau 1

4 points

Unauthorized €39.99 Charge

Hello,

I have a problem with a charge made to my bank card. An amount of €39.99 was charged, and I would like to find out exactly what this payment was for and whether it was made by Apple.

If this charge was not made by Apple, it seems that someone may be attempting to commit fraud while pretending to be Apple.

I hope to receive a response from you as soon as possible, and I would greatly appreciate your help in resolving this issue.

Thank you in advance for your assistance.

Best regards,

iPhone 14, iOS 26

Publiée le 13 août 2026 à 20h14

Répondre

Answer 1

EnzoArmao

Niveau 4

1 192 points

Le 14 août 2026 à 07h19 en réponse à PascalDavid

Hello, in the iPhone settings, click on your profile, then subscription, and find a similar amount. If that's not the case, it means it's from payments via Apple Pay or at least those not linked to your Apple account.

Répondre

Answer 2

rjldubois

Niveau 6

18 153 points

Le 13 août 2026 à 21h53 en réponse à PascalDavid

Hello PascalDavid, welcome to our French Apple Community Support site.

We regret that we cannot assist you in your language, but you will have every opportunity to receive quick and helpful answers by connecting to the English site.

Log in here : Apple Support Community

🙏🏻

Thanks.

And one more thing…

Never forget to think different.

Répondre