apple balance

Hello Konobeeeyka,

Welcome to the Apple Support Community!

First, please note that you are posting on the French Apple Support Community. This forum is intended for discussions in French. If you prefer to communicate in English, I recommend posting your question on the English-speaking Apple Support Community:

Official Apple Support Community

Regarding your issue, if you have a remaining balance of $0.01 on your Apple Account and it is preventing you from changing your country or region, you will need to contact Apple Support directly.

This is a user-to-user community, not Apple Support itself. We cannot access your Apple Account or manually remove the remaining balance.

Apple Support can review your situation and assist you with clearing the remaining balance.

Useful links:

• Contact Apple Support: Contact - Official Apple Support
• Change your Apple Account country or region: Change your Apple Account country or region - Apple Support

I hope this helps!

Have a good evening,

Tom 

Hi Konobeeeyka,

Lorsque le solde de votre compte Apple est trop faible pour effectuer un achat, vous pouvez contacter l’assistance Apple afin de demander sa mise à zéro.

Voici le lien pour les contacter : Contacter l’assistance Apple - Assistance Apple (FR).

Passez une bonne journée !