Il semblerait que plus personne ne soit actif dans cette discussion. Si vous souhaitez reprendre la conversation, posez simplement une nouvelle question.

Plantage web/actualisation soudaine

Bonjour,


J'ai un souci lorsque je navigue sur safari depuis quelque temps et je n'ai toujours pas trouvé de solution malgré mes tentatives (suppressions caches, cookies, installation d'un anti-malware).

Cela arrive généralement sur Facebook mais ça peut arriver sur d'autres pages safari, la page se "plante" et réactualise soudainement la page pour m'afficher : "Un problème est survenu avec cette page web qui a donc été actualisé".

En plus de ça, une nouvelle fenêtre s'affiche avec un grand rapport de codage comme celui ci (pas au complet) :


"Contenu web safari a quitté de manière imprévu

détail du problème et configuration du système :


Process: com.apple.WebKit.WebContent [691]

Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Identifier:

Version: 11601 (11601.6.17)

Build Info:

Code Type: (Native)

Parent Process: ??? [1]

Responsible: Safari [407]

User ID:



Date/Time: 2017-03-31 23:11:24.321 +0200

OS Version: Mac OS X 10.11.5 (15F34)

Report Version: 11

Anonymous UUID:



Sleep/Wake UUID:



Time Awake Since Boot: 10000 seconds

Time Since Wake: 6800 seconds



System Integrity Protection: enabled



Crashed Thread: 0 Dispatch *****: com.apple.main-thread



Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Application Specific Information:

Crashing on exception: trackID must be valid

Bundle controller class:

BrowserBundleController


Process Model:

Multiple Web Processes


Application Specific Backtrace 1:

0 CoreFoundation 0x00007fff8e6014f2 __exceptionPreprocess + 178

1 libobjc.A.dylib 0x00007fff937a7f7e objc_exception_throw + 48

2 AVFoundation 0x00007fff955bf63a -[AVStreamDataParser setShouldProvideMediaData:forTrackID:] + 526

3 WebCore 0x00007fff92347425 _ZN7WebCore26SourceBufferPrivateAVFObjC21trackDidChangeEnabledEPNS_35AudioTrack PrivateMediaSourceAVFObjCE + 69

4 WebCore 0x00007fff9192fd8c _ZN7WebCore10AudioTrack10setPrivateEN3***10PassRefPtrINS_17AudioTrackPrivateEEE + 108

5 WebCore 0x00007fff9233c414 _ZN7WebCore12SourceBuffer50sourceBufferPrivateDidReceiveInitializationSegmentEP NS_19SourceBufferPrivateERKNS_25SourceBufferPrivateClient21InitializationSegment E + 868

6 WebCore 0x00007fff9234613d _ZN7WebCore26SourceBufferPrivateAVFObjC25didParseStreamDataAsAssetEP7AVAsset + 2541

7 JavaScriptCore 0x00007fff8ea95573 _ZN3WTFL18callFunctionObjectEPv + 19

8 JavaScriptCore 0x00007fff8e9bdb54 _ZN3***31dispatchFunctionsFromMainThreadEv + 292

9 Foundation 0x00007fff9282ffde __NSThreadPerformPerform + 279

10 CoreFoundation 0x00007fff8e596881 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

11 CoreFoundation 0x00007fff8e575fbc __CFRunLoopDoSources0 + 556

12 CoreFoundation 0x00007fff8e5754df __CFRunLoopRun + 927

13 CoreFoundation 0x00007fff8e574ed8 CFRunLoopRunSpecific + 296

14 HIToolbox 0x00007fff8a643935 RunCurrentEventLoopInMode + 235

15 HIToolbox 0x00007fff8a64376f ReceiveNextEventCommon + 432

16 HIToolbox 0x00007fff8a6435af _BlockUntilNextEventMatchingListInModeWithFilter + 71

17 AppKit 0x00007fff93b72df6 _DPSNextEvent + 1067

18 AppKit 0x00007fff93b72226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454

19 AppKit 0x00007fff93b66d80 -[NSApplication run] + 682

20 AppKit 0x00007fff93b30368 NSApplicationMain + 1176

21 libxpc.dylib 0x00007fff96268194 _xpc_objc_main + 795

22 libxpc.dylib 0x00007fff96266bbe xpc_main + 494

23 com.apple.WebKit.WebContent 0x00000001068f4b4a com.apple.WebKit.WebContent + 2890

24 libdyld.dylib 0x00007fff97aa35ad start + 1



Global Trace Buffer (reverse chronological seconds):

1.889260 AppleJPEG 0x00007fff8e44a11c [0x7fa2e828a000] Decoding completed without errors

1.889344 AppleJPEG 0x00007fff8e4480fc [0x7fa2e828a000] Options: 50x50 [FFFFFFFF,FFFFFFFF] 0001D060

1.889344 AppleJPEG 0x00007fff8e447fae [0x7fa2e828a000] Decoding: C2 0x00320032 0x00003842 0x22111100 0x00000000 1509

1.889954 AppleJPEG 0x00007fff8e44a11c [0x7fa2e828de00] Decoding completed without errors

1.889988 AppleJPEG 0x00007fff8e4480fc [0x7fa2e828de00] Options: 50x50 [FFFFFFFF,FFFFFFFF] 0001D060

1.889988 AppleJPEG 0x00007fff8e447fae [0x7fa2e828de00] Decoding: C2 0x00320032 0x00003842 0x22111100 0x00000000 1963



Thread 0 Crashed:: Dispatch *****: com.apple.main-thread

0 com.apple.AppKit 0x00007fff93efae6a -[NSApplication _crashOnException:] + 109

1 com.apple.AppKit 0x00007fff93efadc4 -[NSApplication reportException:] + 140

2 com.apple.AppKit 0x00007fff93b66e96 -[NSApplication run] + 960

3 com.apple.AppKit 0x00007fff93b30368 NSApplicationMain + 1176

4 libxpc.dylib 0x00007fff96268194 _xpc_objc_main + 795

5 libxpc.dylib 0x00007fff96266bbe xpc_main + 494

6 com.apple.WebKit.WebContent 0x00000001068f4b4a 0x1068f4000 + 2890

7 libdyld.dylib 0x00007fff97aa35ad start + 1



Thread 1:: Dispatch *****: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff9703cefa kevent_qos + 10

1 libdispatch.dylib 0x00007fff8c529165 _dispatch_mgr_invoke + 216

2 libdispatch.dylib 0x00007fff8c528dcd _dispatch_mgr_thread + 52



Thread 2:: com.apple.NSEventThread

0 libsystem_kernel.dylib 0x00007fff97035f72 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff970353b3 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8e5761c4 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8e57568c __CFRunLoopRun + 1356

4 com.apple.CoreFoundation 0x00007fff8e574ed8 CFRunLoopRunSpecific + 296

5 com.apple.AppKit 0x00007fff93cc8d95 _NSEventThread + 149

6 libsystem_pthread.dylib 0x00007fff869d999d _pthread_body + 131

7 libsystem_pthread.dylib 0x00007fff869d991a _pthread_start + 168

8 libsystem_pthread.dylib 0x00007fff869d7351 thread_start + 13



Thread 3:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff97035f72 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff970353b3 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8e5761c4 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8e57568c __CFRunLoopRun + 1356

4 com.apple.CoreFoundation 0x00007fff8e574ed8 CFRunLoopRunSpecific + 296

5 com.apple.CFNetwork 0x00007fff85a7f095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 412

6 com.apple.Foundation 0x00007fff927eee64 __NSThread__start__ + 1351

7 libsystem_pthread.dylib 0x00007fff869d999d _pthread_body + 131

8 libsystem_pthread.dylib 0x00007fff869d991a _pthread_start + 168

9 libsystem_pthread.dylib 0x00007fff869d7351 thread_start + 13



Thread 4:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff9703bdb6 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff869da728 _pthread_cond_wait + 767

2 libc++.1.dylib 0x00007fff8a5aa68f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

3 com.apple.JavaScriptCore 0x00007fff8e97e99b JSC::GCThread::waitForNextPhase() + 171

4 com.apple.JavaScriptCore 0x00007fff8e97e7e8 JSC::GCThread::gcThreadMain() + 88

5 com.apple.JavaScriptCore 0x00007fff8e974162 ***::threadEntryPoint(void*) + 178

6 com.apple.JavaScriptCore 0x00007fff8e97408f ***::wtfThreadEntryPoint(void*) + 15

7 libsystem_pthread.dylib 0x00007fff869d999d _pthread_body + 131

8 libsystem_pthread.dylib 0x00007fff869d991a _pthread_start + 168

9 libsystem_pthread.dylib 0x00007fff869d7351 thread_start + 13



Thread 5:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff9703bdb6 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff869da728 _pthread_cond_wait + 767

2 libc++.1.dylib 0x00007fff8a5aa68f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

3 com.apple.JavaScriptCore 0x00007fff8e97e99b JSC::GCThread::waitForNextPhase() + 171

4 com.apple.JavaScriptCore 0x00007fff8e97e7e8 JSC::GCThread::gcThreadMain() + 88

5 com.apple.JavaScriptCore 0x00007fff8e974162 ***::threadEntryPoint(void*) + 178

6 com.apple.JavaScriptCore 0x00007fff8e97408f ***::wtfThreadEntryPoint(void*) + 15

7 libsystem_pthread.dylib 0x00007fff869d999d _pthread_body + 131

8 libsystem_pthread.dylib 0x00007fff869d991a _pthread_start + 168

9 libsystem_pthread.dylib 0x00007fff869d7351 thread_start + 13



Thread 6:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff9703bdb6 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff869da728 _pthread_cond_wait + 767

2 libc++.1.dylib 0x00007fff8a5aa68f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

3 com.apple.JavaScriptCore 0x00007fff8e97e99b JSC::GCThread::waitForNextPhase() + 171

4 com.apple.JavaScriptCore 0x00007fff8e97e7e8 JSC::GCThread::gcThreadMain() + 88

5 com.apple.JavaScriptCore 0x00007fff8e974162 ***::threadEntryPoint(void*) + 178

6 com.apple.JavaScriptCore 0x00007fff8e97408f ***::wtfThreadEntryPoint(void*) + 15

7 libsystem_pthread.dylib 0x00007fff869d999d _pthread_body + 131

8 libsystem_pthread.dylib 0x00007fff869d991a _pthread_start + 168

9 libsystem_pthread.dylib 0x00007fff869d7351 thread_start + 13


(...)


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 7

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 4050

thread_create: 0

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=333.9M resident=0K(0%) swapped_out_or_unallocated=333.9M(100%)

Writable regions: Total=3.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=3.4G(100%)


VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

ATS (font support) 32.0M 7

ATS (font support) (reserved) 4K 2 reserved VM address space (unallocated)

Accelerate.framework 128K 2

Activity Tracing 2048K 2

CG image 8K 3

CG shared images 208K 6

CoreAnimation 4748K 144

CoreUI image data 364K 4

CoreUI image file 160K 3

Dispatch continuations 8192K 2

IOKit 7940K 2

Image IO 35.6M 127

JS JIT generated code 128.0M 5

JS JIT generated code (reserved) 896.0M 2 reserved VM address space (unallocated)

Kernel Alloc Once 8K 3

MALLOC 139.9M 806

MALLOC guard page 32K 7

Memory Tag 242 12K 2

Memory Tag 251 44K 2

Process Corpse Info 2048K 2

SQLite page cache 128K 2

STACK GUARD 56.4M 111

Stack 62.9M 115

VM_ALLOCATE 8296K 243

VM_ALLOCATE (reserved) 36K 2 reserved VM address space (unallocated)

WebKit Malloc 2.1G 652

__DATA 32.6M 314

__GLSLBUILTINS 2588K 2

__IMAGE 528K 2

__LINKEDIT 95.8M 20

__TEXT 238.1M 318

__UNICODE 552K 2

mapped file 283.7M 238

shared memory 16.3M 9

=========== ======= =======

TOTAL 4.1G 3129

TOTAL, minus reserved VM space 3.2G 3129



Model: MacBookPro12,1, BootROM MBP121.0167.B16, 2 processors, Intel Core i5, 2,7 GHz, 8 GB

Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5544

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5544

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

Bluetooth: Version 4.4.5f3 17904, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD

USB Device: USB 3.0 Bus

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1"


Savez-vous à quoi cela est dû ?


Merci infiniment

MacBook Pro with Retina display, null

Publiée le 31 mars 2017 à 23h14

Répondre
Question marquée comme Meilleure réponse
5 réponses
Question marquée comme Meilleure réponse

Le 1 avr. 2017 à 12h08 en réponse à MylèneGmd

Il te faudra effectuer dans un premier temps une synchronisation de tes signets avec iCloud et tu peux aussi faire (Menu: Fichier Exporter les signets…).


Fermer Safari.app

  1. Tu vas dans le dossier Bibliothèque (Finder Menu : Aller + Touche ALT)
  2. Tu cherches le dossier Safari et tu le déplaces à la poubelle. (sans la vider)
  3. Tu redémarre le Mac
  4. Tu ouvres l'application Safari et du vérifie si cela résout le problème.
  5. Si le problème est résolu, réimporte tes signets… (& vider la corbeille)
  6. Si non, tu peux replacer le dossier Safari dans Bibliothèque…

Plantage web/actualisation soudaine

Bienvenue dans la Communauté d’assistance Apple
Un forum où les clients Apple s’entraident avec leurs produits. Faites vos premiers pas avec votre identifiant Apple.