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Pergunta: E-mail Apple ID

Hi, a former employee of my company registered my Apple ID account, I need to change the registration email, but I do not know what the security questions are (none of the 3) I only know the password. How do I proceed to change my email address or the questions?

null-OTHER, Apple ID

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1/06/2017 19:20 em resposta a ingles200horas Em resposta a ingles200horas

Hey, ingles200horas,


You can change your security questions following this knowledge base:

If you forgot the answers to your Apple ID security questions - Apple Support


If you need more help, and if you're in Brasil, you can call 0800 761 0880.


Or, if you're outside Brasil, check this page:

Contact Apple for support and service - Apple Support


Good luck!

1/06/2017 19:20

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Pergunta: E-mail Apple ID