Cancel App Store purchase made by accident?

While browsing in the store I accidentally hit purchase.


[Re-Titled by Moderator]

iMac 27″

Posted on Aug 3, 2023 1:12 PM

Reply
Question marked as Best reply

Posted on Aug 3, 2023 1:15 PM

You can't cancel it but you can ask for a refund.


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


This video will only tell you how to cancel a subscription on an iPhone ➔ https://www.youtube.com/watch/XXx-J-ueCtE


8 replies
Question marked as Best reply

Aug 3, 2023 1:15 PM in response to Michael Mclane

You can't cancel it but you can ask for a refund.


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


This video will only tell you how to cancel a subscription on an iPhone ➔ https://www.youtube.com/watch/XXx-J-ueCtE


May 16, 2024 12:31 PM in response to 1322cami

1322cami wrote:

Cancel app that was free and when it came time to get it they are charging me $29 per month

That is exactly what a Free Trial is. You need to cancel the trial at least 24 hours before the end of the trial period to avoid being charged. You can cancel by following this:

If you want to cancel a subscription from Apple - Apple Support


If you sign up for a free trial for the app on a website it will need to be cancelled from there, as some companies do not want you to be able to cancel the subscription easily when it is being managed by Apple.

Cancel App Store purchase made by accident?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.