My ipad is under security lock, how to unlock

A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period as described, you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.

You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

iOS/iPadOS 15.2 or later with a forgotten Passcode

Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.

iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple

AppleID

You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

1. Forgot Passcode:If you've forgotten your iPad's passcode, and you have previously set up a backup or synced your iPad with iTunes/Finder, you can try the following steps:
2. a. Using iTunes (or Finder on macOS Catalina and later):
   1. Connect your iPad to the computer you previously synced it with.
   2. Open iTunes (or Finder) and wait for it to sync and back up your device.
   3. Once the backup and sync are complete, click "Restore [your device]" to erase your device and install the latest iOS/iPadOS version.
   4. After the process is complete, you can restore your backup during the setup process.
3. b. Using Recovery Mode:
   1. Connect your iPad to your computer and open iTunes (or Finder).
   2. Force restart your iPad by pressing and holding the Home and Sleep/Wake (or Volume Down) buttons simultaneously until the recovery mode screen appears.
   3. Follow the on-screen instructions in iTunes/Finder to restore your device and set it up as new or restore from a backup.
4. Activation Lock:If your iPad is locked due to Activation Lock and you don't have the Apple ID and password associated with it, you'll need to contact Apple Support for assistance. Activation Lock is a security feature designed to prevent unauthorized use of a lost or stolen device.
5. Guided Access Lock:
6. If you've enabled Guided Access and forgotten the passcode, you can try the following steps:
7. a. Restart your iPad.
8. b. When the device restarts, enter the passcode you remember for Guided Access.
9. c. Go to "Settings" > "Accessibility" > "Guided Access" and turn it off.
10. Managed Device (e.g., School or Work):If your iPad is managed by an organization, such as a school or workplace, contact your IT department for assistance. They might have specific procedures to unlock the device.
11. Contact Apple Support:If none of the above steps work, or if your situation is unique, it's best to contact Apple Support for further guidance and assistance.