A "dash" on email address after iOS 17 update

How can you not understand

if you type an email address in iMessage ( when you are messaging someone an email address) it places a dash in the address and the person receiving the message gets an incorrect email address to use

this is unacceptable and needs to be fixed asap if you still have an issue understanding this then move it up to another engineer this is a dumb issue

bob orman

"Try deleting that Contact and setting it up again ..."

Ah, so you suggest we delete dozens of email addresses and reneter them and hope that allows us to send email addresses on the iphone.

How about this for an idea.

FIX THE BUG

This is defiantly a bug, that needs to be addressed as a priority. You can enter @domain.com and it works fine. Enter a YourName@domain.com and it adds the hyphen.

This could be considered a vector for potential fraud and security abuse and should be treated as serious.

Not a solution, but a workaround. When I need to provide my address in a message, I simply screenshot it. :/

This is a silly bug that Apple should easily address.

While this is definitely a bug since since update IOS 17.2.1, and Apple really need to fix it immediately, there is a temporary workaround to stop the hyphen issue when typing in long email addresses that don't fit on one line in messages.

Simply type the first part of the email address, then hit enter and place the rest on the second new line.

for example....

user@

myemailapple.com

I know this is not an ideal solution, and Apple users should not have to do this, but at least your message recipient will get your correct email address without the hyphen!

This bug has been reported and posted in a few support threads on the Apple community now over many months, and I cannot believe some of the responses of experienced Apple Support techs... They don't seem to get it or understand the problem!

I am also surprised that out of the 1000's of Apple executives and employees worldwide, no one has reported this SERIOUS problem... Don't any of them send email addresses in texts or messages!!! It is so plain to see the problem, I am astounded!

I have found a solution. In settings, type auto-hyphenation. You will see the Books icon and the word Auto-hyphenation. Click on it and turn OFF the auto-hyphenation feature. It fixed my dash issue in text messages.

Issue with Automatic Hyphenation in Text Messages Affecting Email Addresses and URLs

Dear Apple Support Team,

I am writing to report a specific issue within the Messages app on Apple phones running iOS 17. The problem concerns the automatic hyphenation feature within text messages, which incorrectly breaks long email addresses and URLs.

Issue Description:

When typing or receiving a long email address or URL in a text message, the Messages app automatically inserts a hyphen to split the text at the end of a line. This action is causing functional issues, as it alters the integrity of email addresses or URLs. For example, an email address like "name@domain.org" gets split into "name@domain-.org", pushing ".org" to the next line and rendering the email address incorrect and unusable.

Impact:

This issue leads to confusion and communication errors, as recipients cannot directly use the message's broken links or email addresses. It requires manual correction or clarification, which is inconvenient and time-consuming.

Expected Behavior:

The ideal behavior would be for the Messages app to recognize email addresses and URLs as entities that should not be split or hyphenated, regardless of length. Instead, these should wrap as a whole to the next line.

Steps to Reproduce the Problem:

1. Open the Messages app.
2. Type or paste a long email address or URL that extends beyond the width of the message input area.
3. Observe as the app automatically inserts a hyphen and splits the text.

Here is the solution I found myself. In settings, type auto-hyphenation. You will see the Books icon and the word Auto-hyphenation. Click on it and turn OFF the auto-hyphenation feature. It fixed my dash issue in text messages.

It would best serve us to fix the bug as the books and text messages are different features. Thank you.

This above does not work.

Hello , did you resolve this problem, I have the same and I can’t figure it out

This has nothing to do with the recipient, deleting a contact does not solve the issue. I have the same problem with all my contacts. It is not reasonable to expect users to delete all their contacts.

This is super annoying. I send my email via text often to a variety of different people and it adds a hypen after the dot but before the "com" so XXX@XXX.-com is what it looks like. This has nothing to do with contacts as it happens EVERY TIME I text my email address. Please fix!!!!

I have the same issue. Any long email send by WhatsApp or Imesaage generates a hyphen when the next line is used. Even the receiver receives the hyphen.

This needs to be corrected as it is confusing.

Same issue here after ios17 update. Very frustrating. Dash appears when typing an email address in a text message. Apple please fix

Community specialist doesn’t understand. Try making up any long email and sending as iMessage/Whattsapp.

Same problem , even happened in note when I type a long sentence , there an auto type of dash , it’s really annoying . Anyone figured it out yet ?

Hi,

This is a bug. It's doing it when I enter my own email to send to someone else in Apple Messages.

Please let us know about a fix - thanks