Cannot Access App Store with Mountain Lion

Cannot update to a higher os due to not being able to access App Store

Things I have tried

Time and Date

DNS

Proxy off

Keychain Certificates

Repaired disk permissions

I need help I have a 2012 MacBook Air

Posted on Mar 9, 2024 3:17 PM

Reply
Question marked as Best reply

Posted on Mar 10, 2024 5:21 AM

It is currently down for everyone on older OS X versions. iOS 6 devices and previous cannot acces it either. On older versions the app store is very hit and miss and your best bet is to use a USB with a later version's DMG on it.

2 replies

Mar 10, 2024 12:14 PM in response to Samuel2471

Try upgrading to El Capitan first from the following Apple link.

Your web browser is used to obtain the El Capitan upgrade.


Then, assuming that El Capitan gives you access to the App Store,

upgrade to High Sierra (or if you have a mid 2012 MBA to Mojave).


All links to El Capitan, High Sierra and Mojave are in the following link


How to download and install macOS – Apple Support (UK)


Cannot Access App Store with Mountain Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.