My Mac runs os 13.6.6. When I turn it on, I can hear the laptop running but the screen is black. I do not have a cursor nor can I see the brightness function keys. The top bar of my keyboard only shows the backlit esc key. Any ideas? I did try turning it off while pressing Option and Command keys but when I restarted the problem remained.
[Re-Titled by Moderator]
MacBook Pro 15″
Hilltop14 Said:
"MacBook Pro screen black: My Mac runs is 13.6.6. When I turn it on, I can hear the laptop running but the screen is black. I do not have a cursor nor can I see the brightness function keys. The top bar of my keyboard only shows the backlit esc key. Any ideas? I did try turning it off while pressing Option and Command keys but when I restarted the problem remained."
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Troubleshooting a Black Mac Screen:
A. Go Here: If your Mac doesn't Turn On or Start Up - Apple Support
B. Mirror the Screen:
Try Mirroring the Screen to an External Monitor:
Doing so with the Keyboard:
I tried resetting the SMC. I then tried Mac OS Recovery but while the laptop turned on, the screen remained blank. No Apple logo or spinning globe.
I can’t try Mirroring the screen because the Touch Bar (with FN keys) does not illuminate.
Looks like I will need to make a Genius Bar appointment!
Hilltop14 Said:
"MacBook Pro screen black: I tried resetting the SMC. I then tried Mac OS Recovery but while the laptop turned on, the screen remained blank. No Apple logo or spinning globe. I can’t try Mirroring the screen because the Touch Bar (with FN keys) does not illuminate. Looks like I will need to make a Genius Bar appointment!”
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I agree. Seems you may have some hardware errors here. So, taking it in for a Genius Bar Appointment is the next rout to take.
How to fix black screen on MacBook Pro running macOS 13.6.6?
