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Frage:

Frage: macbook pro late 2012 shuts down randomly

Hello,

my macbook pro shuts down randomly. the apple store people checked everything but couldn´t find any problem. here is the result of etrechek:


EtreCheck version: 3.4 (420)

Report generated 2017-07-02 14:49:46

Download EtreCheck from https://etrecheck.com

Runtime: 1:54

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

macbook pro late 2012 shuts down randomly


Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro10,2

1 2,5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 345

iCloud Quota: 2.61 GB available

iCloud Status: One pending file


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 2560 x 1600


Disk Information:

APPLE SSD SM128E disk0: (121,33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

ACME HD (disk0s2 - Journaled HFS+) / [Startup]: 120.47 GB (65.05 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


USB Information:

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB30Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Fotos (disk1s1 - Journaled HFS+) /Volumes/Fotos : 129.77 GB (63.88 GB free)

Physical disk: Built In SDXC Reader 129.77 GB (63.88 GB free)


System Software:

macOS Sierra 10.12.5 (16F73) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (1.7) [Lookup]


/Library/Application Support/com.adguard.Adguard/kext

[not loaded] com.adguard.nfext (1.0.4 - SDK 10.11) [Lookup]


/Library/Extensions

[not loaded] com.google.filesystems.fusefs (0.3.0) [Lookup]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.2.1) [Lookup]

[not loaded] com.deepseasoftware.driver.CDSDAudioCaptureSupport (1.1.0) [Lookup]

[not loaded] com.iospirit.driver.rbiokithelper (1.4.6) [Lookup]

[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Lookup]

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Lookup]

[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Lookup]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Lookup]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Lookup]


System Launch Agents:

[not loaded] 6 Apple tasks

[loaded] 182 Apple tasks

[running] 94 Apple tasks


System Launch Daemons:

[not loaded] 39 Apple tasks

[loaded] 178 Apple tasks

[running] 101 Apple tasks


Launch Agents:

[loaded] com.citrix.AuthManager_Mac.plist (? 8bba567b da5e8832 - installed 2014-10-17) [Lookup]

[running] com.citrix.ReceiverHelper.plist (? 75b63b97 d422afdc - installed 2014-10-17) [Lookup]

[running] com.citrix.ServiceRecords.plist (? 484f5457 e773f3d9 - installed 2014-10-17) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]


Launch Daemons:

[loaded] PACESupport.plist (Shell Script ab6b5614 - installed 2013-02-01) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a0305b84 - installed 2017-06-15) [Lookup]

[loaded] com.adobe.versioncueCS3.plist (? 58041467 9b3e398d - installed 2007-08-10) [Lookup]

[loaded] com.barebones.authd.plist (? 7d7988a6 a8630d60 - installed 2013-03-02) [Lookup]

[running] com.bjango.istatserver.plist (? e1be6ad2 5ee815f7 - installed 2009-01-25) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-04-17) [Lookup]

[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2014-08-23) [Lookup]

[running] com.paceap.eden.licensed.plist (? b8fa6e6c 657c3954 - installed 2015-08-31) [Lookup]

[loaded] com.transcend.TSRecoverHandlerHelp.plist (Transcend Information, Inc. - installed 2015-12-19) [Lookup]

[running] com.transcend.TSSleepHandlerHelp.plist (Transcend Information, Inc. - installed 2015-12-19) [Lookup]

[loaded] com.transcend.TSTRIMHandlerHelp.plist (Transcend Information, Inc. - installed 2015-12-19) [Lookup]

[loaded] com.tunabellysoftware.DiskDietHelper.plist (Tunabelly Software - installed 2013-07-30) [Lookup]

[loaded] de.appgineers.Mountain.Helper.plist (Jan Linxweiler - installed 2015-12-20) [Lookup]


User Launch Agents:

[loaded] com.divx.agent.postinstall.plist (? e4878fa f8208157 - installed 2014-07-22) [Lookup]

[not loaded] com.macpaw.CleanMyMac.helperTool.plist (? b95c11ee b2403218 - installed 2010-04-11) [Lookup]

[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist (? a3fe359d b2403218 - installed 2010-04-11) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2014-11-04) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2014-11-04) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2014-11-04) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2016-12-11) [Lookup]


User Login Items:

System Events Programm

(/System/Library/CoreServices/System Events.app)

ServerLoginView.nib Dokument

(/System/Library/PrivateFrameworks/PodcastProducerKit.framework/Versions/A/Reso urces/zh_TW.lproj/ServerLoginView.nib)

AirPort-Basisstation-Agent Programm

(/System/Library/CoreServices/AirPort Base Station Agent.app)

Mail Programm - Hidden

(/Applications/Mail.app)

iTunes Programm - Hidden

(/Applications/iTunes.app)

Safari Programm - Hidden

(/Applications/Safari.app)

Kalender Programm - Hidden

(/Applications/Calendar.app)

SpeechSynthesisServer Programm

(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

CitrixFMDPrefPlugin Programm

(/Applications/Citrix/FollowMeData/CitrixFMDPrefPlugin.app)


Internet Plug-ins:

LogitechHarmony: 2.0 (installed 2013-10-08) [Lookup]

Google Earth Web Plug-in: Unknown (installed 2014-12-16)

OVSHelper: 1.0 (installed 2010-12-09) [Lookup]

Flip4Mac WMV Plugin: 2.2.1.11 (installed 2008-08-15) [Lookup]

Silverlight: 5.1.50901.0 (installed 2016-10-18) [Lookup]

FlashPlayer-10.6: 26.0.0.131 (installed 2017-07-02) [Lookup]

DivXBrowserPlugin: 2.2 (installed 2012-07-26) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-05-16)

Flash Player: 26.0.0.131 (installed 2017-07-02) [Lookup]

iPhotoPhotocast: 7.0 (installed 2012-11-03)

CitrixICAClientPlugIn: 11.7.0 (installed 2012-12-17) [Lookup]

AdobePDFViewer: 8.3.1 (installed 2011-09-14) [Lookup]

Gears: 1.0 (installed 2009-11-04) [Lookup]

GarminGpsControl: 2.9.1.0 Release (installed 2010-02-01) [Lookup]

JavaAppletPlugin: Unknown Check version


User internet Plug-ins:

MRJPluginCarbon: 1.0.1 (installed 2002-09-03) [Lookup]

Unity Player: UnityPlayer version 1.6.2 (installed 2007-12-23) [Lookup]


Safari Extensions:

[disabled] Facebook Photo Zoom - Regis Gaughan - http://www.regisgaughan.com (installed 2014-08-02)

[not loaded] Instapaper Article Tools - ElasticThreads - http://elasticthreads.tumblr.com (installed 2011-09-15)

[enabled] Duplicate Tab Button - Thiemo Gamma - http://thiemo.ch/ (installed 2012-07-28)

[enabled] Close All Tabs - Sodeso - http://www.sodeso.nl (installed 2010-08-14)

[disabled] DivX Plus Web Player HTML5 <video> - © 2000-2011 DivX, LLC. - http://divx.com (installed 2014-07-22)


3rd Party Preference Panes:

Citrix ShareFile Sync (installed 2012-11-14) [Lookup]

Flash Player (installed 2017-06-15) [Lookup]

Launchpad-Control (installed 2011-07-29) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

ACME HD: Disk size: 120.47 GB Disk used: 55.43 GB

Destinations:

Time Machine-Backups [Local]

Total size: 499.76 GB

Total number of backups: 33

Oldest backup: 16.07.12, 20:21

Last backup: 24.05.17, 11:59

Size of backup disk: Excellent

Backup size 499.76 GB > (Disk size 120.47 GB X 3)


WD Backup [Local]

Total size: 999.83 GB

Total number of backups: 7

Oldest backup: 01.09.16, 17:05

Last backup: 30.06.17, 08:43

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 120.47 GB X 3)


Top Processes by CPU:

65% mdworker

64% mdworker

8% iTunes

5% kernel_task

5% WindowServer


Top Processes by Memory:

688 MB kernel_task

160 MB iTunes

111 MB mds_stores

92 MB WindowServer

74 MB assistantd


Top Processes by Network Use:

Input Output Process name

166 KB 3 KB com.apple.geod

73 KB 53 KB mDNSResponder

63 KB 34 KB iTunes

10 KB 18 KB usbmuxd

9 KB 14 KB apsd


Top Processes by Energy Use:

7.70 WindowServer

6.32 iTunes

1.10 opendirectoryd

0.86 akd


Virtual Memory Information:

5.33 GB Available RAM

3.29 GB Free RAM

2.67 GB Used RAM

2.04 GB Cached files

0 B Swap Used


Software installs:

Adobe Flash Player: (installed 2017-07-02)


Install information may not be complete.


Diagnostics Information:

2017-07-02 14:46:41 Last shutdown cause: 0 - Power loss

2017-06-30 08:37:18 backupd High CPU use [Open] [Details]


Files deleted by EtreCheck:

2017-07-02 14:09:15 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown

2017-07-02 14:09:15 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown

2017-07-02 14:09:31 - /Library/LaunchDaemons/com.MacUpdater.agent.plist - Unknown

2017-07-02 14:09:31 - ~/Library/Safari/Extensions/gophoto-it.safariextz - Unknown

2017-07-02 14:10:46 - com.adobe.ARM.[...].plist - Unknown

MacBook Pro (Retina, 13-inch, Late 2012)

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Frage: macbook pro late 2012 shuts down randomly