Ankündigung:

Die ersten fünf Apple Support-Videos sind auf YouTube verfügbar.
Abonniert den Apple Deutschland Channel und erhaltet hilfreiche Tipps, Tricks & Kurzanleitungen — direkt von Apple!

Frage:

Frage: Airpods always connect and directly disconnect on OSX Sierra (MacBook Pro Mid 2014)

Hi,

I got my new Airpods and have no problems using them on my 2 iPhones.

On My MacBook Pro (mid 2014 with OSX Sierra) the Airpods always disconnect directly after connect them.

Found some solutions by resetting bluetooth stack and deleting bluetooth settings completely.

Nothing helps.

Also restarted my MacBook a few times.

Any hints how to solve this problem?

MacBook Pro (Retina, 15-inch, Mid 2014), macOS Sierra (10.12.6)

Gepostet am

Antworten

Seiteninhalt wurde geladen

17. Sep. 2017, 23:25 als Antwort auf sbeutel Als Antwort auf sbeutel

That seems a bit odd.

Have other BT devices any trouble connecting to your macbook?

I would suggest to test the issue in another user account and if that yields no resolution, you could safe boot (test and reboot), to further isolate the issue.

17. Sep. 2017, 23:25

Antworten Hilfreich

17. Sep. 2017, 23:29 als Antwort auf BeK Als Antwort auf BeK

Hi,

all other bluetooth devices are working fine (Magic Mouse and Creative Bluetooth Speakers).

Also the bluetooth connection to my iPhones are working when I used it.

Problem is only with Airpods.

As it is a company MacBook I can't create a new user account.

17. Sep. 2017, 23:29

Antworten Hilfreich

18. Sep. 2017, 00:09 als Antwort auf BeK Als Antwort auf BeK

After doing a safe boot, the Airpods are working at the moment.

Lets look how long it'll take until they get disconnected again.

Thanks for the hint with safe reboot.

If the problem occurs again, I'll post an update.

18. Sep. 2017, 00:09

Antworten Hilfreich

18. Sep. 2017, 00:36 als Antwort auf sbeutel Als Antwort auf sbeutel

Ok, problem is not solved. If I restart my Mac and have the Airpods not in the case, I can connect/disconnect them manually and it works. But after putting them in the case and put them back in the ears, The problem occurs again.

They get always disconnected directly after connected.

18. Sep. 2017, 00:36

Antworten Hilfreich
Benutzerprofil für Benutzer: sbeutel

Frage: Airpods always connect and directly disconnect on OSX Sierra (MacBook Pro Mid 2014)