Explosion of iPhone 5s battery

hello apple,


i would like to inform you that my battery at Iphone 5s battery exploded.

few day ago a i was trying to dissembly the screw to see status of my battery inside device.

when the last screw was dissasembly the battery made boom, started sprankle and smooking,

i was holding telephone in my hand and burned the fingers. No plugged in electricity.

I was scared and injured :/

totally exploded.

iPhone 5s, iOS 11.4.1

Gepostet am 13. Juli 2018 00:22

Antworten
3 Antworten

13. Juli 2018 00:28 als Antwort auf comander87

Hi comander,


1. You shouldn't open the iPhone yourself.

2. did the iphone "explode" or did it expand? you are more likely to get struck by lightning in a open field with one tree than the iphone actually "exploding"..

3. You can call in to applecare to have the issue checked -> Contact Apple for support and service

4. please see a doctor if you're injured


Tony.

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Explosion of iPhone 5s battery

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