Replacement program for AirPods Pro?

I have experienced lots of problems with my AirPods Pro (Firmware: 2C54).

For example sometimes Noise Cancelling is not working or it doesn‘t turn on or what ever.

I have heard about a replacememt programm for AirPods Pro with this special Firmeware.

How do I get new AirPods Pro? When I went to town last time (I live in Switzerland) they told me they can only do repairs with my 1 year warranty cuz she couln‘t find informations about this.

Do you guys know if this is real?

Thanks

iPhone 6s, iOS 13

Gepostet am 11. Apr. 2020 03:30

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Höchstrangige Antwort

Ingo1127

Stufe 10

107.400 Punkte

Gepostet am 11. Apr. 2020 10:27

All official Replacement programs are listed on the bottom of this Apple Page:

Offizieller Apple Support

You can also contact Apple Support about that, in case they know about recent changes:

AirPods – Offizieller Apple Support

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Replacement program for AirPods Pro?

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