Hello, any possibilty to be called from apple and consult? I have just change my battery today for iphone 12 pro at your authorized service for 99 chf. The result today is my phone is still hot all time on the back side eventhough i have change with new battery and now the health battery is 100
percent. I also use and open minimum application. Please advice and please help. Thank you.
iPad mini, iOS 9
Hello!
We're grateful for your participation in the Apple Support Community. I can offer some suggestions to help you with your situation:
Monitor Usage:
If your iPhone 12 Pro is still running hot even after a battery replacement, it might be helpful to monitor your device's usage. Check the battery usage settings to see if there's any specific app or process that's consuming an unusually high amount of power.
Restart Your Phone:
Sometimes a simple restart can help resolve software-related issues that might be causing your phone to run hot. Hold down the power button and slide to power off. Then turn your phone back on after a moment.
Check for Software Updates:
Make sure your iPhone is running the latest version of iOS. Software updates can include bug fixes and optimizations that might help with temperature issues.
Check Background Activity:
Some apps or services might be running in the background and causing your phone to heat up. Go to "Settings" > "Privacy" > "Location Services" to see which apps are using your location, and consider disabling location services for apps that you don't need them for.
Check for Overheating Apps:
If a particular app is causing your phone to overheat, try deleting and reinstalling it. It's possible that a corrupted installation might be causing the issue.
Contact Apple Support:
If you've tried these steps and your iPhone is still running hot, it might be best to contact Apple Support Tel.: 0800 6645 451 (DE) directly. They can provide more personalized assistance based on your device's specific situation.
For those who prefer English, we have an exclusive community available at discussions.apple.com.
As your post is in English, we cordially encourage you to join our English-speaking community there.
Thank you!
○ Apple Support ○ Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○
Hello!
We're grateful for your participation in the Apple Support Community. I can offer some suggestions to help you with your situation:
Monitor Usage:
If your iPhone 12 Pro is still running hot even after a battery replacement, it might be helpful to monitor your device's usage. Check the battery usage settings to see if there's any specific app or process that's consuming an unusually high amount of power.
Restart Your Phone:
Sometimes a simple restart can help resolve software-related issues that might be causing your phone to run hot. Hold down the power button and slide to power off. Then turn your phone back on after a moment.
Check for Software Updates:
Make sure your iPhone is running the latest version of iOS. Software updates can include bug fixes and optimizations that might help with temperature issues.
Check Background Activity:
Some apps or services might be running in the background and causing your phone to heat up. Go to "Settings" > "Privacy" > "Location Services" to see which apps are using your location, and consider disabling location services for apps that you don't need them for.
Check for Overheating Apps:
If a particular app is causing your phone to overheat, try deleting and reinstalling it. It's possible that a corrupted installation might be causing the issue.
Contact Apple Support:
If you've tried these steps and your iPhone is still running hot, it might be best to contact Apple Support Tel.: 0800 6645 451 (DE) directly. They can provide more personalized assistance based on your device's specific situation.
For those who prefer English, we have an exclusive community available at discussions.apple.com.
As your post is in English, we cordially encourage you to join our English-speaking community there.
Thank you!
○ Apple Support ○ Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○
Hallo
