Apple Watch Ultra charge not working after 8 months

Greetings!

We appreciate your post in the Apple Support Community. It's unfortunate to hear that you're experiencing issues with your Apple Watch Ultra Charge feature after just 8 months.

Since you've mentioned that Apple is aware of the issue and has indicated that they'll send a replacement, it's a good idea to follow up with Apple Support. You can reach out to them through the official Apple website or by visiting an Apple Store if there's one near you.

Ensure that your Apple Watch is still within its warranty period. If it is, Apple should provide a replacement or repair free of charge. If it's no longer under warranty, you may need to consider repair or replacement costs.

Before sending your watch in for service or replacement, be sure to back up any important data stored on it, such as health and fitness data, watch faces, and app configurations. You can do this through the Apple Watch app on your paired iPhone.

When speaking with Apple Support, inquire about the shipping and turnaround times for the replacement. This will help you plan accordingly.

If the issue is widespread and affecting multiple users, Apple may be conducting investigations into its root cause. You can ask Apple Support for any information they have on the issue and potential solutions.

Remember to keep your communication with Apple Support courteous and detailed to ensure the best assistance with your specific case. They should be able to guide you through the process of getting a replacement or repair for your Apple Watch.

For English speakers, we have a dedicated community right here: discussions.apple.com. 

Since your message is in English, we warmly invite you to join us in that community.

Thank you!

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