iPad Air 2 is unavailable

Hi nikita196,

If your brother forgot the password for his iPad Air 2 and the device is showing "iPad device unavailable," you will need to follow these steps to unlock it:

1.Use Find My: If the iPad is connected to an iCloud account and Find My iPad is enabled, you can use this feature to remotely erase the device and remove the passcode. Here's how:

• Go to iCloud.com on a computer or another device.
• Log in with the Apple ID and password associated with the iPad.
• Open Find iPhone (or Find iPad).
• Select the iPad Air 2 from the list of devices.
• Choose "Erase iPad" to erase all data and settings, including the passcode.

2.Restore via Recovery Mode: If Find My iPad is not enabled or if you cannot access iCloud, you can try to restore the iPad using Recovery Mode. Here are the steps:

• Connect the iPad to a computer with iTunes installed using a USB cable.
• Open iTunes if it doesn't open automatically.
• Force restart the iPad by pressing and holding the Home button and the Power button (or the Volume Down button on iPad models without a Home button) until you see the recovery mode screen (iTunes logo and lightning cable).
• iTunes will detect the iPad in recovery mode and prompt you to restore it.
• Follow the on-screen instructions to restore the iPad to its factory settings. This will erase all data, including the forgotten passcode.

3.Contact Apple Support: If the above methods don't work or if you encounter any issues during the process, it's recommended to contact Apple Support for further assistance. They may be able to help you unlock the iPad or provide alternative solutions.

Please note that restoring the iPad will erase all data on it, so it's important to have a backup if possible.

Good luck!

Greetings

AntonBernad

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