Problems with WiFi on my MacBook Pro

Hello,

I have the following problem. I used my MacBook normally at the weekend and wanted to use it again yesterday evening, but unfortunately I can no longer use the Internet. I'm always connected to the networks, but I can't load any websites (neither in Chrome nor in Safari). I have tried my private WLAN and also public networks but nothing works.

1) I have restarted my Mac.

2) I updated the software to the latest Sonoma version (strangely enough, I was able to download the update via a Wi-Fi hotspot from my Google Pixel, but nothing else).

3) I tried a test account and was able to connect to the internet.

4) I ran a network diagnostic and these are the results (https://www.icloud.com/iclouddrive/0cdL0WoCYMqAj3jCyhEummXIg#Wifi-Problem)


What could be the problem? I would hate to re-install my system.

MacBook Pro 13″, macOS 10.14

Gepostet am 03. Apr. 2024 02:22

Antworten
2 Antworten

03. Apr. 2024 11:12 als Antwort auf lorenz107

Greetings!


We appreciate your post in the Apple Support Community. Given the issue seems to be account-specific, examining recent software installations or extensions that might impact your internet connectivity could be beneficial. Additionally, scrutinizing your network settings for any unusual configurations is advisable. If these measures don't rectify the problem, seeking assistance from Apple Support may offer a resolution without necessitating a system reinstallation.


For English speakers, we have a dedicated community right here: discussions.apple.com. Since your message is in English, we warmly invite you to join us in that community.


Thank you!


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Problems with WiFi on my MacBook Pro

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