Credit card can't be updated

I have been trying to put a credit card on my account and somehow it’s not work. Also I want to change the country/region and it’s giving error.

iPhone 15 Pro Max, iOS 17

Gepostet am 04. Mai 2024 04:54

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 04. Mai 2024 13:41

Hello! 


Thank you for posting in the Apple Support Community. If you're having trouble updating your credit card on your iPhone or changing the country/region, try these steps.


First, ensure your billing address matches your account address. Next, clear any pending transactions, as they can block changes. Sometimes, removing the existing payment method before adding a new one helps. Also, clear any store credit or active subscriptions before changing the country/region. If issues persist, contact Apple Support for assistance.


We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.


Thanks!


○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○ 

2 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

04. Mai 2024 13:41 als Antwort auf abrad

Hello! 


Thank you for posting in the Apple Support Community. If you're having trouble updating your credit card on your iPhone or changing the country/region, try these steps.


First, ensure your billing address matches your account address. Next, clear any pending transactions, as they can block changes. Sometimes, removing the existing payment method before adding a new one helps. Also, clear any store credit or active subscriptions before changing the country/region. If issues persist, contact Apple Support for assistance.


We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.


Thanks!


○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○ 

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Credit card can't be updated

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