Credit card can't be updated
I have been trying to put a credit card on my account and somehow it’s not work. Also I want to change the country/region and it’s giving error.
iPhone 15 Pro Max, iOS 17
I have been trying to put a credit card on my account and somehow it’s not work. Also I want to change the country/region and it’s giving error.
iPhone 15 Pro Max, iOS 17
Hello!
Thank you for posting in the Apple Support Community. If you're having trouble updating your credit card on your iPhone or changing the country/region, try these steps.
First, ensure your billing address matches your account address. Next, clear any pending transactions, as they can block changes. Sometimes, removing the existing payment method before adding a new one helps. Also, clear any store credit or active subscriptions before changing the country/region. If issues persist, contact Apple Support for assistance.
We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.
Thanks!
○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○
Hello!
Thank you for posting in the Apple Support Community. If you're having trouble updating your credit card on your iPhone or changing the country/region, try these steps.
First, ensure your billing address matches your account address. Next, clear any pending transactions, as they can block changes. Sometimes, removing the existing payment method before adding a new one helps. Also, clear any store credit or active subscriptions before changing the country/region. If issues persist, contact Apple Support for assistance.
We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.
Thanks!
○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○
Hallo abrad, die Zahlungsmethode muss mit dem Land / der Region zusammenpassen, für die du deine Apple ID eingerichtet hast. Weitere Informationen findest du hier.
Wenn du deine Apple-ID-Zahlungsmethode ändern oder aktualisieren musst - Apple Support (DE)
Credit card can't be updated