MetalFx Upscaling seems to cause kernel panic (games: The Medium and Lies Of P)

Question

MetalFx Upscaling seems to cause kernel panic (games: The Medium and Lies Of P)

Hi Community,

I am recently experiencing hard reboots when playing games with MetalFx upscaling. I discovered the problems on MacOs Sonoma 14.4.1 playing The Medium and Lies of P. When Lies of P was released the error did not occour. I have a panic file in my diagnostics reports:

"panicString" : "panic(cpu 0 caller 0xfffffe0018c37ddc): GFX SERROR Exception class=0x2f (SError interrupt), IL=1, iss=0 - agx_interrupt(4)\nRTKit: RTKit-2419.101.1.release - Client: not set\n!UUID: a1000010-2140-1ed5-a178-80d201401ed5\nTime: 0x000000029355fa89\n\nFaulting task stack frame:\nWrong frame size for ARMv8. Got 840 bytes, expected 828\n Exception class=0x2f (SError interrupt)

When MetalFx Upscaling is disabled. The mac won't reboot.

Im guessing this is due to a graphics driver issue of some sort. I opened an Apple support case today: "Please reinstall sonoma...yhiks".

Anyone having the same issue?

My specs: I'm on a Mac Studio M2 Ultra 128GB of ram.

Mac Studio

Gepostet am 12. Mai 2024 13:54

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Answer 1

13. Mai 2024 09:01 als Antwort auf NumberSix

Hello!

We're grateful for your participation in the Apple Support Community. It seems like the kernel panics you're experiencing with MetalFx Upscaling on MacOS Sonoma 14.4.1 are likely related to a graphics driver issue. A good first step is to ensure your system is up-to-date, as updates may resolve these conflicts. Disabling MetalFx Upscaling, as you've done, is a practical temporary fix. I recommend continuing to work with Apple Support, who can use your panic logs to better diagnose and potentially solve the issue. Keep an eye on software updates and consider a clean system reinstall if the problem persists.

For those who prefer English, we have an exclusive community available at discussions.apple.com. As your post is in English, we cordially encourage you to join our English-speaking community there.

Thank you!

○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○

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Answer 2

13. Mai 2024 11:26 als Antwort auf NumberSix

Sonoma 14.5 seems to have fixed the issue.

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Answer 3

13. Mai 2024 09:58 als Antwort auf NumberSix

It's unfortunate that reinstalling didn't resolve the issue, but it's helpful to know that you're not alone in experiencing this problem, as indicated by the discussions on Reddit. This suggests it's a broader issue that Apple may need to address in an update. I recommend continuing to work closely with Apple Support and keeping an eye on community forums like Reddit for any workarounds or updates. Often, collective user feedback can prompt quicker resolutions from developers.

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