iPhone 16 turning off

My iPhone 16 is new, I have for a month, never dropped or any damaged related to fall. Today I was in the pool with my children and my son threw the phone in the water. Since then, the phone has been turning on and off by itself non-stop. it stays on for a couple of minutes and it shuts down and then it turns on again by itself. the phone has battery.

iPhone 16 Pro Max, iOS 18

Gepostet am 19. Okt. 2024 16:52

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 19. Okt. 2024 21:18

Greetings!


We appreciate your post in the Apple Support Community. Given the situation, the best course of action is to immediately take your iPhone to a certified repair center or directly to Apple. Even though the iPhone 16 Pro Max is water-resistant, this resistance can degrade over time or due to wear, and water exposure can still cause serious internal damage. Since the phone is already showing issues, such as turning on and off, it is crucial not to try to dry it yourself or continue using it, as this might lead to further damage, including short circuits or corrosion.


> Offizieller Apple Support

> Apple Store - Store finden - Apple (DE)


For English speakers, we have a dedicated community here: discussions.apple.com. Since your message is in English, we warmly invite you to join us there.


Thank you!

4 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

19. Okt. 2024 21:18 als Antwort auf Karina23

Greetings!


We appreciate your post in the Apple Support Community. Given the situation, the best course of action is to immediately take your iPhone to a certified repair center or directly to Apple. Even though the iPhone 16 Pro Max is water-resistant, this resistance can degrade over time or due to wear, and water exposure can still cause serious internal damage. Since the phone is already showing issues, such as turning on and off, it is crucial not to try to dry it yourself or continue using it, as this might lead to further damage, including short circuits or corrosion.


> Offizieller Apple Support

> Apple Store - Store finden - Apple (DE)


For English speakers, we have a dedicated community here: discussions.apple.com. Since your message is in English, we warmly invite you to join us there.


Thank you!

19. Okt. 2024 16:59 als Antwort auf Karina23

Hallo,


du bist hier in der deutschen Community. Um die Kommunikation effizient zu gestalten, möchten wir dich bitten, hier in Deutsch zu posten. Solltest du sprachliche Probleme haben, benutze eine Übersetzungshilfe wie DeepL oder Google/Apple Translate. Solltest du lieber in Englisch posten wollen, bitten wir dich, in die englische Community zu wechseln.


LG, Dutchman

Dieser Thread wurde vom System oder dem Community-Team geschlossen. Du kannst alle Beiträge positiv bewerten, die du hilfreich findest, oder in der Community nach weiteren Antworten suchen.

iPhone 16 turning off

Willkommen in der Apple Support Community
Ein Forum, in dem Apple-Kunden sich gegenseitig mit ihren Produkten helfen. Melde dich mit deinem Apple Account an, um Mitglied zu werden.